The Reserve at Oxford

"Would never rent at Peak managed property again. The grounds flood or become to soggy to walk in the grass after any rain making it extremely messy to take the dog out after. We had a pipe burst in our building twice. The first time we never found out until we found water damage and MOLD since they failed to send anyone out to check our unit. The second time we woke up to water in our hallway and our neighbor had a river coming out of their unit as well as the other unit around it being flooded. We asked to end our lease early as the second occurrence was just weeks before move out but they advised that the only people who would receive any sort of discount or anything would be the people who had the unit where the pipe burst even though the other units also had to deal with the issues. Management seemed undertrained and gave no indication they cared at all about any of the issues. We had to run it up to the regional manager to even get the mold issues addressed after they sent a 3rd party contractor out after we initial found it and this guy was not trained or helpful and just lied to the office about what was found. The craftsmanship is also poor for the price with cabinet doors being hung crooked, door latches not lining up, and just a all around very poor paint job shown in the attached pictures."

"Hands down one of the best living options around. Moved in 6 months ago and that process was incredibly straight forward and without fuss. Everyone in the leasing office is helpful, professional, and just wonderful. They treat tenants as competent adults which is very different from other leasing offices I've dealt with. The location is great being 10 mins away from any kind of shopping you could want and 15ish from the downtown area. The apartments are modern with nice amenities, peaceful nature views, and even good soundproofing as I rarely, if ever, hear neighbors in other units. Overall great place and can highly recommend without any reservations! Huge bonus is the wildlife visitors!"

"I have been here for 3 weeks now and absolutely love it. Everyone in the office is super friendly and want to help out anyway they can. Greg and Jazlyn are as good as it gets. Shopped around a lot and you can not beat this place. There is one guy with a clapped out sport-bike everyone hates but other than that zero complaints. Had maintenance out for my dryer (knob came loose) and he fixed it within 5 min and did it with a smile. Very laid back living. Plus the wildlife around here…. Roaming deer people feed, turkeys, groundhogs, and ducks.Highly recommend."

"Maintenance has always been responsive and quick to repair. I was a bit disappointed with the last rent increase (12%- national average 6.6%) especially on the heels of Covid recovery. Perhaps instead of raising rent so drastically, you could reduce costs: maybe water less frequently or for less time as the water just runs down the drain, or mow every 10 days instead of every week.... I have been blessed with lovely (and quiet) neighbors, and hope I can continue to afford to stay at The Reserve"

"Love living here! It’s very peaceful, great views, lots of wild life! Maintenance is amazing they always show up quick and get the job done! The manager Greg is sososo kind & understanding! The whole staff at the office is great & friendly! They fix issues promptly & really care about their tenants! :)"