The Lofts Apartments

"AVOID AT ALL COSTS After passing the application process, they immediately charged my credit card for an additional $100 without consent (this is on top of the app fee which is completely separate). When I alerted them that I did NOT plan to live there or sign a lease with them, I requested they refund the fraudulent billing: I was told it was non-refundable due to the unit being "taken off-market". Do note the fact that a lease was never downloaded, viewed nor signed by me - this did not stop them from immediately billing my credit card anyway, without consent. Be careful - they will bill you for anything they can as soon as they have your information, and they'll fight hard to keep it."

"I signed on to the lofts in July 2019, and from the very beginning this has been the best apartment experience of my life. I live in a 2 bed 2 bath apt with laundry in unit. The building itself is gorgeous and has two really nice lounges and plenty of seating throughout. I live in one of the renovated apartments and have sparkly white countertops and really nice Whirlpool appliances. Whenever I've had an issue with lights or anything, maintenance is really quick to respond and fix the issue. I have never heard my neighbors through the walls; I guess they're pretty thick. They've changed out a lot of our energy requiring devices to energy efficient ones, and our bills are very reasonable. I requested to move in to the building in a pretty short time frame (like within 2 weeks), and Jill (property manager) worked so hard to make sure the application and everything went through in time. She cares a lot about the building and tenants and is a huge reason I've loved living here. Parking isn't available for everyone, but I currently park on the street which is free after 5pm anyway. Otherwise there's a street a block away with free parking all the time. I've never had an issue with finding a spot to park, and I've worked several different shifts in the time I've lived here. The only issue I've run into so far is the windows get chilly in the winter. I think they're the original windows so they're a little dirty too."

"A fantastic choice for downtown living. The management (especially the property manager downstairs, Jill) is incredibly friendly, responsive and personable. They take tenant concerns seriously and treat people here like friends. The lobby is beautiful and up to date, hallways are clean and apartments are roomy and modern. Pros: -Lots of apartment layouts for reasonable prices (considering location) -allows pets! -Very well soundproofed from apartment to apartment -Gym -heating and utilities included in static rent (crank up the heat) -Very fast maintenance responses, typically same day -constantly updating -Frequent tenant appreciation events (free breakfast, holiday parties, etc) Cons: -Parking spaces are expensive -Downtown location means frequent loud construction sounds -Windows are very very old and can leak warmth or stick"

"I have lived here since July 2015 and my experience so far has been awesome! The property manager is super sweet and helpful, the maintenance is timely and professional, and application/payments/maintenance requests can all be done online. The apartments are clean, large, modern, and well kept. I feel like I got a steal of a deal with this place. I mean, I'm right in the heart of downtown! I can walk or bike almost anywhere I want to go. I never drive anymore."

"I just signed my fourth lease at The Lofts. I have really enjoyed living here for the past three years. It is close to the fantastic restaraunts and entertainment in Grand Rapids. I am very careful about when and where my wife walks. Fulton Street is a half block to the North. That is the street she takes to get to most destinations, especially after dark, since it is the busiest. Other than the random homeless person, we have had no trouble with walking around the city. The apartment building itself has a lot of character. It used to be the Medical Arts Building. I understand that it is on the Registry of Historic Places. I have had no problem with maintenance or management here. Every time I have needed something fixed, they have done a great job. Having just come from signing next year`s lease, I relearned something important: read your lease! As long as you know and understand the terms of your lease agreement, you won`t have any surprises. I know what is expected of me and what I can expect from The Lofts. I would suggest this apartment building to anyone! I moved from a house out in the country with unending work just to not even keep up. Since I came here I have been able to pick up new hobbies instead of figuring out how to keep the lawnmower working one more season, etc. Life can actually be fun! Who knew?!"