DMS Moving Systems - Atlas Van Lines

"Lost a number of my items during the move, driver was unable to locate the items when we asked. He reassured us that we can file a claim for missing items in the next 90-days. The company flat out refused to reimburse for items, asking for proof of things which went missing. How do you prove things are missing when they aren't there? Very unprofessional."

"From my initial phone request for a quote, to moving our household goods, DMS was by far the best moving company out. In the end, they far exceeded our expectations. From the initial home visit, Richard Muckle gave us a not-to-exceed quote, which was better than all the others who by the way, never bothered to send an agent to physically come out and assess our stuff. Turns out, they are sutting in a call center somewhere in Florida. On the other hand, Richard walked through my home and inventoried my stuff. He walked me through the whole process and answered all my questions. Upon confirmation, DMS was able to meet my timing requirements and on pick up day, Tony our driver arrived in a semi, along with 3 other movers. They were quick, efficient and very careful with our belongings and the house. Once on the truck, Chelsea, our main DMS contact, gave us regular updates on the status of the truck and delivery date. The day prior to delivery, we received a 2-hour window and on the day of, Tony, the driver, called to let us know he was an hour away. DMS provides multiple payment options of which, I paid online via credit card. It was easy,,, convenient and there was NO credit card fee. I would definitely recommend DMS, if nothing else, for their professionalism, expertise, convenience, trustworthiness and price."

"DMS made moving so easy! My sales rep Richard gave me a thorough estimate, and my customer service rep Chelsea stayed in contact with me regularly. The movers showed up exactly on time and were lightning fast. I thought the move would take all day long based on previous do-it-yourself moves, but they had it done in under four hours. Their price was fair and it was worth every penny!"

"Our Sales Rep, Nick, was great to work with; he called to confirm our appointment, walked us through the process, asked if we had any questions/concerns and provided a quote in a timely manner. Chelsea, handled our booking, questions and payment quickly and professionally. She called the day of our move to check in and again the day our household arrived...made sure we were okay. Our Driver, Mark, was an absolute pleasure to work with as well. The Team @ DMS Moving Systems made moving less stressful and we greatly appreciate all they did! Highly recommend DMS Moving Systems, Inc."

"They keep a safe and clean truck yard. Their rates are reasonable. I have always found them to be on time and couteous throughout their organization."