Design Quest 4181 28th Street Southeast, Grand Rapids, MI 49512

"Karen is an absolute dream to work with. Knowledgable, kind, helpful. We did not end up buying our couch here but it wasn't because of Karen's lack of trying. She is an excellent person to hook up with. DQ has beautiful pieces we just weren't able to find the right pieces here this time."

"Furnished my first house in 1978 largely with furniture from Design Quest in EastTown. Since then I have bought from them to furnish various homes and always found them to support the furniture they sell. Mr Sorensen was always in the store and was very helpful and a real gentleman. Two years ago I bought a Stressless power recliner that had been marked down that I was happy with until the base started to delaminate. I called Design Quest about the issue and they had me take photos and email them. I didn’t hear back for weeks and finally checked back in to see why I didn’t get a response. Tom Host said that at over $2000 that I paid was a discounted price and sold without warrantee. Funny nobody told me that when they were charging my credit card. With this logic if you buy a new car from a dealer and got a good price on it, it would not be covered by a warrantee? Personally I wouldn’t have paid over $2000 for chair that wasn’t covered for manufacturer defects. I was told it would cost well over $600 to repair and get this, I needed to prepay before they would order the parts. This is not how Design Quest earned my business, I miss Mr Sorensen!"

"Went in to look at some Stressless chairs and we had Tom Host as our salesman. This guy was awesome, he knew EVERYTHING about the product inside and out and he make the buying experience so easy and we got exactly what we were looking for. I really appreciate when a store has people that know their stuff, not pushy at all and very very professional. We will be back again soon! Thank you Design Quest and Tom."

"Great selection of modern style furniture and furnishings for all the rooms of your home. Salespeople were helpful and friendly, not pushy at all. High quality brands such as Herman Miller and Ekornes Stressless can be found here. If you love furniture I would highly recommend visiting Design Quest the next time you are in Grand Rapids."

"Lots of modern designs. Only retail shop to offer Herman Miller items in GR. Most of display rooms are either living room or bedroom furniture. You will not find kitchen stuff here. Wandered in and no one greeted or acknowledged us until we were practically walking out the door, but they were friendly when I asked a question at that time."