Great Lakes Auto Superstore

"If I could give 0 stars, I would. Definetely read the reviews and take it to heart before going there. Would also recommend to take it to a shop to get it looked at before purchase to know what costs will likely come up within the next month ish of purchasing it. The only positive thing is that they were nice, and let me pay via check (which took a while to go through because the money was transferred from anther country.). They were quick to respond but it significantly slowed down after they got the money. We had the verbal agreement that they were going to change a light bulb and the shift stick from my manual car - which they did but the cosmetic change came loose and I was able to spin and turn it not even a day after they "installed" it. Which I ended up having to "fix" myself. Then I noticed that the horn was not working (apparently since I bought it). They also had to put in a locking mechanism for the back door of the passenger site. I drove up there and had to leave and had to drive up 2 other times (45-50 mins one way) for this to get fixed, which is a lot of gas money... They first did not remember saying that they would change the light bulb when I bought the car, but after some discussion they did change it. They also got the horn working, and put that lock into my passenger site, but they left some of the trash in my back seat (why not clean it up afterwards?). When I meantioned the cosmetic issue with the manual transmission knob that they changed I was told it would be an easy fix and I can fix that myself (I had to use lock tight for it to finally be fixed because it kept coming loose after tightening it 5x and I was fed up). I also had to get new tires after buying the car, so after paying ~$15000 for my car I had to invest even more money to make it up to standards. Would not recommend and definitely will not buy there again."

"Great customer service quick and easy process I recommend you come and get your next Auto from here"

"I am so grateful for Dawn. When I first told her my situation, she made sure to keep in contact with me. Even when I got there she made sure everything was good. Dawn was truly heaven sent. I would highly suggest going there. Thank you for all that you do."

"So disappointed and I want make a big post about it . But I will say this I will and do not recommend this place at all. Before you buy make sure it’s not a rebuilt or salvage title. Not even a week and $1200.00 out of pocket . I understand it being a used car but geesh not this type of money a week later. The sad part about it nice couple but that’s about it. Shop at your own risk . I did up my stars to two because they seemed to be good people. But my fault for not reading these comments before I purchased."

"Dave and Dawn have a great place and great selection of vehicles. Helped me and worked with my situation. Also the only place on Oakland county i found that deals with dhs vouchers for vehicles. Ive had mine almost 6 months no issues. Always recommend to others. No pushy sales ppl and will find what fit your needs"