Target 60 Yorktown Shopping Center, Lombard, IL 60148

"A deaf staff fulfilling an order cart was willing to stop and help me instead. I had first approach another employee who pointed to where the bottled water was located - "the wall". However, there were only about 6 to 7 items each (drinking and distilled) left and worst yet they were all on the top shelf! So I needed a step stool, but was unable to locate one nearby. I saw a staff member with an order cart approaching but when he signed I realized he couldn't understand. I had a facemask on! Knowing he is on a time schedule to fulfill his cart I decided to go back to the first employee who pointed the bottle location. But for some reason he ignored my request, and so I decided to go back to resolve the problem myself. This is when I noticed the deaf employee was still waiting for me. I pointed to where I needed him for help. Being tall he was able to grab 12 bottles (I signed 6 drinking and 6 distilled each), but he had to work hard because the items were all on the far edge. I thanked him several times to show my appreciation. If not for his patience to wait, I might have gotten hurt because I was determined to climb and get my waters. Must be the Holy Spirit nudging him to wait and help an impatient customer!"

"I had a bad experience in the electronics, the employees seemed to have biases and lots of employees at this Target location give good service to White customers & ignore other ethnicities or give different service to non-white customers . When I told staff about my experience, I was told to give the person “the benefit of the doubt”. Sorry but when you are American but have to constantly brush off others biases and hate, you get exhausted in brushing this off, especially when you are spending over $100 on products from where this is felt. I will have to find another Target and drive a little distance, for me & my family not to be the last customers served because of the Color of our skin"

"went in to pickup a order instead of drive up because it was so cold and snowy i felt bad doing that to the employees, but when i walked in, 4 employees at the pickup counter all gave me a blank stare and ignored me. i even gave a slight awkward smile waiting for at least a hello. safe to say their rudeness has assured I will never do pickup again, you can all have fun going out into the bitter cold to bring my heavy orders to my car for me :)"

"I want to start by saying how much I appreciate Kathy. She is one of the associates and was so kind to me when I realized that I had left my card at home and would have to leave my purchases and come back to the store. She watched my cart the whole time and was an absolute delight. Other associates have been wonderful too. Looking up product locations and prices. It really is a joy to shop here"

"Saw the barista pour lemonade in a dirty pitcher which caused me to further investigate and see how filthy the Starbucks is. Good thing the employees ignored me so they didn’t see me take these photos which is also a reflection of the poor customer service I received."