Firestone Complete Auto Care 32525 Gratiot Avenue, Roseville, MI 48066

"Fast friendly service. Great prices and price matching. They're my go-to for tires. Ask for Gary. Great guy. Excellent customer service."

"I really hate that they can never tell me exactly where my car is and I have to go searching for it and sometimes it’s in the parking lot of a neighboring business and I have a bad back. It’s extremely annoying. One time I went there and was told my car would be ready the next day. Never got a call. We got a call 2 days later. We approved them to go ahead and fix the problem. Another 2 days goes by and we call them and nothing had been done yet still, so we went and picked up our vehicle and took it somewhere else."

"If possible I would give zero stars Terrible service. Terrible prices. The worst wait times I've ever heard of being told I'd be seen in the next few minutes for over 4 and 1/2 hours now. Place is ridiculous full of liars. Take your vehicle anywhere but here. I was told I was next when people would come in after me be seen before me. Complete unorganized facility."

"This store really needs to take a course in time management and get the cars done faster. Also the car care people at the front desk, needs to be attentive when a customer comes in not looking at the monitor for like ten minutes before he helps someone. It is a good thing I stay there or they would be a bit slower on getting the car work done. Sometimes there was no one at the front counter and people were looking for help. Customer care is really lacking there! Needs help with customer care and time management!"

"I went there yesterday to get a wheel alingment for my mercedes , yesterday after i arrived home i looked at the front bumper i saw a piece of plastic hanging out of my bumper , they broke my bumper which i already painted it last month !!"