Mr. Windshield Inc.
About the Business
Mr. Windshield Inc. is a reputable car repair institution located at 43540 Utica Road in Sterling Heights, Michigan, United States. Specializing in windshield repair and replacement, their skilled technicians provide top-notch services to ensure your vehicle's safety and functionality. With years of experience in the industry, Mr. Windshield Inc. is committed to delivering high-quality workmanship and excellent customer service. Whether you need a minor chip repair or a full windshield replacement, you can trust Mr. Windshield Inc. to get the job done efficiently and effectively.
Photos
Location & Phone number
43540 Utica Rd, Sterling Heights, MI 48314, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"It was that time. Time to replace the windshield. I was going to go with Safelite, but I had a recommendation from a coworker and decided to try it because $200 cheaper is $200 cheaper. Lol. The owner even came out and started talking to me. Lady at the front desk was nice and polite. The repair guys had my windshield done in roughly 45 minutes. I would recommend this place to everyone that I know. Keep it going. Thanks for being an honest company!"
"This business was rude to me and didn’t like that I took picture and video of my car. Like most car businesses, they take pictures and videos before the car goes in for repair. That’s not only to protect the customer but it also protect the business, which most business do and understand. When I asked the worker about their reviews and inquired if they would take photos of the car before and after, she immediately mistreated me, saying, "We won't serve you." When a business acts like that and fails to reassure the customer, they essentially turn away my business due to their history of poor customer treatment. Don't just look at Google reviews; examine feedback on Google, Apple, Yelp, and more. Analyzing data across all reviews provides insights into how they handle business. I was deeply disappointed in how I, as a Deaf customer, was treated. Despite repeatedly asking them to communicate in writing, they refused, which is not in compliance with accommodations. However the only person who was very kind to me was a lady name Karen and the manager, but the front desk lady was very rude and I advise you only go in when Karen there. Don’t go if Karen not there or go to another shop. Unfortunately when I went, Karen wasn’t there yet."
"Service was free because they waived my deductible! It only took an hour (not even) to fix. I was not able to get a warranty on my windshield due to some rust underneath. And there is no wifi in lobby. But overall, super impressed with their quickness, and kindness!"
"I recently had my windshield and back glass replaced. Through Mr. Windshield, of course. I can say I absolutely love the job they did. The amount of time it took was like the blink of an eye."
"This place is phenomenal, Emily was very helpful with scheduling and pricing and their technician did a beautiful job installing the rear glass on my wife’s suv. Everything was done properly and with care as if they are working on their own personal vehicles, there was no glass to clean up and placement of the replacement glass is flawless. I had a real terrible experience with a competitor less than a month ago, I’m very happy that I found Mr windshield and I will use them again when I inevitably need another piece of glass replaced. If you’re in the market for automotive glass and you’re in the area you’re making a mistake going anywhere else!"
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