Flowers Automotive Recyclers 1110 Fulford Street, Kalamazoo, MI 49001

"Over 2 hours late to pick up a junk vehicle and couldn’t get a legitimate update in regards to arrival time. Kept being strung along. I understand things come up and appointments sometimes need to be delayed or even rescheduled but communicate that honestly so your customer can plan accordingly instead of stringing them along with “oh it will be 15 minutes,” oh “it will be no more than 20 minutes now” and then ultimately making them wait for OVER 2 hours. If someone has just been honest and rescheduled me, we wouldn’t have had a problem. We love supporting local businesses so hate saying not to use this business but their lack of respect for my time and lack of communication makes me say just proceed with caution. On a positive note, the driver was professional and kind upon arrival. They paid the previously agreed upon amount which I felt was fair for the junked car with some decent scrap on it (new tires, brakes etc.) so execution of the transaction was good, it’s just the getting there that was rough."

"I called Flowers to pick up my old car for disposal. The man on the phone set up a time the next day and gave me a price. He did not show up at the appointment time THAT HE SUGGESTED and did not call or message me either. I re-scheduled a meeting to be at home for the transaction! How rude and unprofessional! Do not use this business."

"Went to scrap my catalytic converter off my car whoever was supposed to be running the office and taking care of that stuff was over an hour late if not longer getting there he was never there by the time I took off but a young dude came they were all very personal easy to approach and talk to but he took a quick look at my converter and said it was aftermarket, but couldn't give a good reason why he thought it was.I'm sorry I do not believe that. The exhaust is never been replaced on this car.. I work within the auto industry and everything I looked at and all the mechanics at my shop all said minimal $60 max $200. Guy comes back with paperwork and offers me $5. I never expected the $200 but I was running on gas fumes and funds are really tight. If I wasn't so desperate I would have turned it down, but without that $5 I would have never made it home. So I guess thanks for the $5 in gas for a converter. But the employees were all super nice. Seems like really awesome people I just feel like I fell through the cracks"

"Great experience. They offered me the most money for my car. They were very responsive and I had a fast and easy pick up.. even worked with me on my title I couldn't find. Highly recommend for anyone in the Kalamazoo area."

"I had a cracked rim I had no idea what to do with. Someone told me to take it to Mr. Flowers and he'd buy it from me. He did indeed! I am a Kalamazoo native but I was sleep on this little spot! Mr. Flowers and his boys are some of the most polite businessmen I've met to date. No hassel, no complaints. Not only do they buy scrap rims they buy used cars (running and not) and will come pick it up! They sell tires as well as some parts. I have just learned about them, but trust I will continue to do business here. I'll call them first the next time I need somethingfor my car. #shoplocal"