Rent-A-Center

"Delivery drivers were sloppy.. They dropped the dryer.. Also rude"

"Karin was a lovely person helped us with what we needed and expedited the experience."

"Every experience at our local rent a center has been amazing, the staff is great and we’ve been dealing with them for years!"

"I have been a customer of the 505 Telegraph Rd. store in Monroe for a few years. I don't care what the issue has been, I always call Karin the manager and she takes care of me like I'm family. My brother passed away and we were short on funeral funds, so I called Karin and explained the situation that I needed to wait and pay my bill the following week instead and she took care of me and worked all the details out. I needed new tires immediately Karin took care of me that next day. I needed something they didn't have in stock for one of my kids 3 days before Christmas, Karin took care of it! Now here it is July 3rd the day before the 4th of July a pretty busy day for Rent-a-Center. My elderly mother lives with me and is on oxygen. Those machines put off so much heat not to mention the normal heat index outside causes her to struggle even more to breath. We only have a window air conditioning unit and it breaks during the night on Sunday the 1 day Rent- a- Center is closed. I immediately text rent a center that I need 2 window units delivered first thing in the morning and if they can't deliver them my husband will come and pick them up. I was immediately contacted this morning by Karin as soon as the store opened and told she was working on my order right then. That's what I mean, the manager Karin and her employees always go above and beyond for their customers. I don't care what anyone else says we are not just sales to these associates, they truly do care for their clients and clients families."

"I’ve been dealing with this particular store for over a year now and there were a couple times I was late due to life stressors, as long and you get a hold of them and tell them what’s going they will do what they can! There were a few times they waived a pay for Me. Very good customer service and the employees have been nothing but nice and helpful"