Fox Chrysler Dodge Jeep Ram - Service & Parts 3844 Plainfield Avenue Northeast, Grand Rapids, MI 49525

"Went to get an oil change and it increased by 30.00 in the last month. Then I call around and find out the other 5 places I called were 20 to 35 less. Shame on you Fox got price gouging."

"I stopped there on a Friday morning before the holiday. I person was very quick with me as if he was in a hurry. Never mentioned topping off anything low on other fluids so I assumed he did! Said my tires didn't need rotating. I'm okay getting out quickly but it didn't feel right! Otherwise my service has always been good! Thank you."

"Customer service is horrible. All the way up the later to the manager. They hold nobody accountable for anything. Truck sat at dealer for almost a week and never got in even though I dropped off the day before my appointment day, no call to let me know what's going on my truck, or what's not happening more likely. I will not return. I talked with the manager about the situation, and he was going to look into it and call me the next day. It never happened. 6 weeks went by, and I never heard a thing. Place was much better run before fox bought it they killed two dealers with one purchase. SAD!"

"My girlfriend gets her oil changed here regularly, so I tried it out with my car. I feel like they possibly wiped down her windows and if they do that they didn't do that to mine. They didn't fill my tires with air, in fact the next day (yesterday) I walked out to my car and it has a flat tire (newer tires) so now I get to figure that out also. I'm wondering if they even topped off the washer fluid. We looked at the tires after we left and they still looked a little low (just a little) so we knew then that they didn't even fill them with air. They gave me the paper that said everything was good and said "everything's perfect accept your pads in the back are getting a little low so start watching for that". Right after we left they closed down the express lanesand it was supposed to be open for another hour I believe. Not sure if they were in a hurry or what , but far from professional. I really enjoyed that place so it's a bummer."