Grand Valley Auto Parts, Inc. 9835 42nd Avenue, Georgetown Township, MI 49428

"Extremely disappointed with the customer service here. I was advised by Grand Valley Auto Parts to buy directly from the other salvage company and have the items shipped to them. I did as they said, but when the part arrived at their facility they said they had to charge me an additional fee of over $100 for having the part sent to their facility (even though I already paid for the part from the original salvage company). When I asked why this fee wasn't disclosed to me when I placed the order exactly as they had advised me to. After questioning him he said he'd make some calls, but never got back to me. After several attempts I finally got ahold of him and then he told me it didn't matter because the part was damaged in shipping and they sent it back to Georgia. When I called the salvage yard in Georgia they sent me a picture of the UNdamaged part that was being sent back to them; however, the part had not been sent back yet. When I called Grand Valley Auto Parts to question if I could come pick up the supposedly damaged part before they returned it, I was told they would look into it. After Grand Valley spent 4 days "talking to shipping department about it" they finally got back to me, but of course at that point the item had actually been sent back to Georgia. Needless to say I will never use this salvage yard again and I will be giving my business to Petes in Hudsonville."

"Bought multiple engine/transmission packages from these guys via ebay. They have been great to deal with. They went above and beyond expectations to solve a problem that really was no fault of their own"

"Spoke to Steve and had parts ordered for my Chevy Malibu, finally had confirmed parts were in after I had to call and check. Drove 2.5 hours one way to find that the insurance grade parts that were promised needed repair work and the wiring harness for the truck lid was cut under the panel. Both doors had damage on the bottom that I did not notice until installation, for the money I would have expected better and was promised better. Should have cut my losses when I saw the parts and turned around and came home, I will never be that in need of parts again unless they were willing to adjust the price better than the $75 discount I received. I would highly recommend calling around to the many other salvage yards in the area, I know I will next time."

"I was a Bit nervous at first as they were very hard to get a hold of on the phone or though E Bay messages, But I must say the items were delivered on time and they were in the shape that Jordan and the eBay add said they were. I am very happy with my purchase and would definitely do business with them in the future. Items were well wrapped. 4 star is because of communication otherwise this would be a 5 star all day. I still need to check rims for straightness but I see no reason they won't be. Thanks again guys."

"I purchased an LS3 w the TR6060 6-speed from Grand Valley early 2020 off an eBay listing that they had and was really impressed with them. This was my first engine to get through them and the experience was very positive. I had many questions about the drive train and they answered them all promptly to the best of their knowledge. They even included some extra parts off the donor car at no extra cost to me to help with my swap. When it got here, sooner than expected btw, it was packaged well. It took me almost until my warranty period ran out to start it for the 1st time since I was doing a swap into a different chassis but when I did, everything was in good working order. I wouldn't hesitate to purchase from them again. Communication and customer service is definitely A+ with Grand Valley!"