Elite Nail & Spa

"We have always had wonderful experiences at Elite. Everyone is super nice and we love the Manis and pedis!"

"I just want to start this off by saying, I tried really hard to understand my nail technicians perspective- however this story only goes from bad to worse. At the beginning I asked the woman doing my nails to be gentle bc Im a frequent addict of acyrlic nails, however she was nothing but rough with me the entire 2 hours i was there. i felt as if my cuticles were being sliced off by freddy krueger himself. I showed her a simple design which she said she could do so i trusted her w my nails but when she was finishing, it was nothing close to my design so i asked her to take it off and just keep it legally blonde style (pink pink) She seemed irritated with me and basically slapped the pink on my nails, it was so globbed on all you could see was clumps of nail polish. at that point i was so mentally drained, cuticles slaughtered, that I just complied but then that she charged me $60 and sent me away. I did not want ogre nails. I had to go to another salon to get them fixed for $30. All in all i spent over a 100$ (w tip) for the most basic nail design i would have been better off getting an amazon nail stamp than going to the unelite nail salon."

"I have been going to this nail salon for 8 years. They used to employ a man who was extremely rough with doing a manicure. I asked not to have him do my work and have not seen him there for the last three years. I like to go when the first open in the morning and usually only one technician is there. I have had three occasions with her services where I have bleeding under my nails or beside them when I leave. I mentioned it to Kim but she seemed unconcerned. She is constantly checking her phone and not giving her clients her full attention. I had her do my nails five days ago and I still have one finger that is raw and swollen under the edge of the nail. I will not be returning to this facility again. This is a very convenient location for me but I will drive further to seek services in the future"

"I have been coming to Elite Nails for over a year - Tina is amazing and works so hard. My nails always look perfect. She helps me find the perfect color and shapes my nails so well. I started coming here because of the convenient location, but stayed for the talented artists. I have gotten Shellac, pedicures and dip nails from there. They are reasonably priced (dip is $40 before tip) friendly but not in-your-face, and very good at what they do. Plus it’s right by Knapp Meijer!"

"Worst manicure of my life. My manicurist started by filing my nails down very aggressively. I had shorter nails to begin with and he filed them so there is now nothing left. He gave me very rounded nails, which I never asked for. He proceeded to take out the electric tool used to file down acrylic nails (my nails were bare to begin with) and used that on my nails, which seemed very unnecessary. He let the tool go over my skin and my skin became red around my cuticles and very irritated. Then he got out the cuticle cutter and began hacking at my nails. Within seconds I looked down and 3 out of 5 nails were bleeding. Since I know my skin is sensitive, I gave him the benefit of the doubt, but after 7 out of ten nails were bleeding post cuticle cutting process, I began to get very annoyed, especially since it was painful. Then he started putting my color on. He wasn't even trying to stay within my nail and would just wipe off excess with a tool or his own sharp fingernail. The shellac was over the sides of my nail and stuck to my skin. To top it off, after he finished the color, he went back at my nails with the cuticle cutter again. He was clearly trying to fix his mistakes by cutting the sides of my nails and he aggressively pushing his nail under my nails to get all the extra shellac off. Clearly by looking at the pictures, you can see he was very unsuccessful. The shellac is thick and still all over with the dried blood (I had already wiped off a dozen time). I called to complain and the owner did say she would redo my nails, but honestly what is she going to do at this point. She can take the nail polish off, but she can't fix the nail cutting and broken skin. Honestly I am not one to complain, but manicures aren't cheap and I think you should leave relaxed not in pain!"