Brian's Auto Parts

"Took a dirtbike tire there to have the new one swapped on, they said it would be done same day. took my tire didnt say a word and went towards the back. i then sat there from 3:30 till close wich was five, only for the guy that took my tire come out literally last minute and tell me it now leaks air and that i need a new tube, this was not an issue before i went there. It did not leak air what so ever. Reason for replacing was bad wear on the tire. Will never ever be coming back to brians auto for anything ever again."

"Love the friendy people at Brian's Auto, fast service and honest, ive never been disappointed., Andy is exallent Machanic and works wonders. Prices are reasonable and would highly recommend Brian's Auto"

"Had an issue with my exhaust, Brian's Auto got me in and done the same day. Quality work, excellent customer service, couldn't ask for a better experience. Would recommend without hesitation."

"Brian was a lifesaver. We were traveling through town and broke down. He was able to get us fixed up and on our way before closing. He seemed extremely honest and dependable"

"My wife had them change out the exhaust muffler. Of course they found things that were “overdue”. The worst one was the tires. They told my wife that the rear tires were so worn that she could skid out of control in the rain, yeah right. She almost went and got those new tires, but she waited to talk to me. These particular tires have a new tread depth of 9 mm with a wear indicator at 1-2 mm on the tire. When I went out to measure the tread depth (yes I have a tread gauge for my motorcycle) the worse spot I measured was 7mm, average was 8 mm. My wife always rotates her tires, I found that all 4 tires averaged 8mm. WE WILL NEVER TRUST BRIANS AGAIN. If they tell you it’s broke, get a second opinion. We will stay with Watson’s in Manistee, most honest bunch I have ever dealt with, including my 20yrs moving around while in the Navy. Update. They also told here that the cabin air filter was past its replacement date, this model Caravan did not have the automatic climate control, hence no cabin air filter. Also said that the coolant was overdue for a flush and replacement. The Dodge manual says she has another 25,000 miles before it is needed. Lastly, they said the transmission was overdue for an oil change. They quoted a flush and a filter kit. I found out you do one or the other, not both. The quote Brian’s gave was too low for both. My thoughts are that they thought they could take advantage of my wife. When Phil owned this, you could trust him. Beware of these guys."