Shoe Carnival 4440 Grape Road, Mishawaka, IN 46545

"I arrived and showed my attentive employee what I needed and why I would need extra help due to vision issues. After getting what anyone would think is outstanding service I was escorted and checked out with the kindness that seemed too good to be true. I smiled as I walked out carrying exactly what I asked to see about thinking, "I bet I am not the only person who interacts with the kind soul I just worked with and gets to smile afterward." I wish I could remember her name. Both memory and vision deficits after a brain injury are why the help was needed and why this will remain anonymous regarding the employee. I don't wear out shoes as quickly anymore but will head to this location when I need to replace these new sneakers. A coupon is what prompted my visit to this store today. The kindness will be why I return."

"Some of the employees didn't know what they were doing it was one probably he was very good"

"This is the store in Elkhart that I'm giving the five star. The store in Mishawaka I would give a two-star rating. The Mishawaka store was filthy, employees acted like they did want to be there or be bothered. I could not find what I needed in my size. The Elkhart store is the opposite. Save yourself time and go to the Elkhart store first."

"Many sizes of shoes unavailable. When I asked an employee of there were any other shoes in back she was annoyed she had to stop her loud inappropriate conversation with the other employee. She quickly answered no and turned back around to finish her conversation. I wouldn’t waste my time going here."