Forever 21 6501 Grape Road, Mishawaka, IN 46545

"Tornado alley. This place has been a disaster every time I have come in here. I have loved F21 for probably 15 years. Been to dozens of locations. If the three story NYC, time square location with mass amounts a customers can maintain organization... what is the issue here? This place has been a mess for the few years I've lived in this area. Boxes stacked all over the floor, the clearance area spilling into the jewelry area and main area. Shoes throw all over etc. (I realize some shoppers terrorize folded piles and do not put things back, I worked retail, but this place is stressful). I have not bought anything in about gour years here. Every time I prep myself to deal with the chaos, once I'm in there I cannot even enjoy looking for things. No organization, Goodwill is more organized! I realize that 2020 & 2021 have had struggles for retail, but 2018 & 2019 the store was just as bad."

"If you aren't plus size, then you'll find something you like probably. However, if you are plus size, as of July 2020, they have a sole small rack in the back for plus sizes. I imagine after those random 10 items are gone they will have officially phased out plus sizes in-store at that location and wont be adding anymore. The back corner used to be dedicated for Plus Size, but now it's just kinda like their cheap section. So if you're shopping on a budget the back corner to the right of the dressing rooms is your friend."

"The clothes fit a size smaller than listed. The clothes are very cute and trendy. The leggings are very comfortable and look great. Most of the shirts have a very nice comfortable material. There's also a pretty decently sized plus size section of clothing. And, if you're on a budget, the clearance section is always there."

"If I could give this store 0 stars, I would. The employees are rude and don't care about their customers. Don't bother returning anything that was labeled final sale even if you notice that it has a hole in it. They will just tell you to take it to Plato's Closet (which is also a joke). Usually a manager would do their best to fix an issue like that because they want to make a good impression and keep good rapport, but not this store. Also, be careful ordering online and having your items shipped to the store. They gave my friends order to the wrong person when they didn't ask for an I.D. and told her that it wasn't their fault. Corporate hung up on her several times before finally deciding to ship her order again. What a disgrace."

"Good store for "the basics" and fun, different options you're wanting to add to your closet. The store, however, can be a bit overwhelming and overcrowded. The dressing rooms seem to have been let go as no one has been there to check how many items are going in and out of the dressing room and much of it seems to be storage for back stock."