Big Apple Bagels

"service was very upsetting. we ordered 2 bagels and waited for 15 mins before receiving our food after they continued to mess up orders making it publicly known. many people were getting impatient. the people that ordered after us received their food before us and we were dinning in. overall it’s not the place but the individuals working."

"Go Tuesday morning is the best. Buy 6 get 6. I did fail a peetest after eating 2 everything bagels so be aware"

"I worked there and am disgusted. They cook eggs in old plastic containers in the microwave that are so melted on the bottom that the raw egg gets into the holes and cracks in the plastic, gets cooked in, then it can’t be properly washed. Employees don’t properly wash dishes. I was profusely thanked by multiple managers for doing the dishes properly because apparently everyone else just used hot water. If food including meat and cream cheese was past it’s date but still looked good we were instructed to move in to a new container and but a new expiration as if it was new product from that day. I know for a fact my coworker knowingly made and sold breakfast sandwiches with bad salmon because we didn’t have anymore in the back. I also watched multiple coworkers move all expired food to new containers and putting new dates on everything. The owners are a couple and they own the one in Portage too. The wife runs this one and the husband runs the other. She however is not servesafe certified which is a violation. They keep her husband’s certificate up in the back and employees are directly told to lie and tell inspectors that he was our manager. On top of that I learned I was hired in making more than multiple managers. And I was hired in at $11/hr…in 2022. The owners are incredibly manipulative and run a really shady business. These locations are franchises so they can get away with a lot. Don’t support them!"

"I have stopped into Big Apple Bagels a few times, while I enjoy their bagels I think I prefer a local shop. We’ve had a few errors when ordering, my partner asked for a turkey and egg bagel sandwich and received her meal without meat. The bagels aren’t toasted enough in my opinion, even when “double toasted”. I will say that compared to the local shops, their cream cheese is top tier; Chedder Jalapeño, specifically. I also recommend their muffins, which they have in large and tiny sizes!"