JCPenney Salon,

27150 Novi Road, Novi, MI 48377

"Will not be returning to this salon! Started out with a stylist, and had to talk her through how I needed my hair done. A stylist that has been to school should know this. Then went on to another stylist, who runs late and does not respond to your text messages. The prices at this salon is too overpriced. Then they want a TIP! YOU are overcharged when you go into this salon! I was going to be charged $35.00 for a trim. Not a cut but a trim! I called the manager, Holly who told me that the stylists are all masters and they set their own prices in which I responded that they both needed to be talked through on how to do my hair in which she got mad at me and defended them. If they were master stylists they would have their own salons!!!! It's very sad that many stylists that work in salons have licenses but they are not very good at what they do! Holly did not want to hear my concerns and I will no longer go to this salon. I am happy to say that I have found a great salon in downtown Farmington who treats their customers vey well and care about all their concerns. Not to mention that they prices are more affordable especially for seniors!!!! I will also be reaching out to JC Penney corporate to also voice my concerns. I will definitely be telling everyone that I know not to go to the salon at JC Penney at 12 Oaks Mall."

"Got a quick trim. Felt like I was going with my mom to get a haircut and then a photo shoot at the mall in the 90s..."

"Brenda is amazing! I booked my initial appointment at JCPenney salon online, not caring which stylist I saw. Luckily, my appointment was booked with Brenda and now I won’t go to anyone else! I suffer from thinning hair, so going to the salon is not usually a good experience for me. Brenda took the time and listened to what I had to say and she actually cut my hair how I wanted it. She worked with the hair I have and I left there feeling fantastic! I’ve been back to her several times since my initial appointment and now I go to her for hair extensions too. At my consultation, we came up with a plan and she helped me pick the perfect color. I use the tape in extensions for volume. Brenda puts them in so well they last forever! She also helped me pick the right products to use and taught me how to properly care for them. Not only is Brenda excellent at what she does, she’s an amazing, caring person and a joy to talk to. I recommend Brenda 100% and I’m so grateful I found her!"

"I got my hair done by Brenda. She is so kind and sweet. She always ask again about your request. She is a very good stylist and I highly recommend her. She is the best*****"

"I have seen Chris twice now at this salon, and his talent & knowledge really blows me away! I had a really bad color job over a year ago (different salon) and had him cover me with an all-over dark color this past November. He matched my natural color really well and gave me a fantastic cut with layers I actually liked. I just went back yesterday for highlights for Spring and WOW! I didn’t have a specific color in mind, but he brainstormed with me and spent a lot of time making sure it was what I wanted and that it wouldn’t look bad like how my old color turned out. He pays very close attention to detail and makes sure the job is done correctly. I truly appreciate him and his talent! I will continue to go back to see Chris for all of my hair needs. Schedule with him!"