Windsor

"We came in an hour before closing time and they told us the dressing rooms are closed."

"Purchased items online and returned them. After leaving the store, I checked my bank statement to see that no money was returned back to my account. Called the store and was told nothing could be done until I contact their customer service line that closes at 4pm. On top of that, their sizes are weird. You could purchase your normal size in their clothes and it'll be way too small. This store needs more "true to size" items as it doesn't have them. Workers were polite but overall the quality and fit of items as well as return issues is enough for me to not come back."

"If I could give 0 stars I could, absolute absolute worst shopping experience I've had! I was a bit insecure going into the store because you walk by and you see skinny manekins in the window along with tight fitted clothing in the store just walking by the store. Not once was I approached or even greeted. It was quite clear that I was not the typical woman to shop at the store, but I wanted to grab something a little more sexy for a trip. I asked for sizing help and was hoping receive advice on styling, unfortunately my questions were met with short and dismissive answers. The employees are rude, dismissive and unpleasant. I will not be visiting again."

"So I usually get really good customer service here but today was not the case. The workers were very rude and dismissive toward me. I was very polite in asking for help but Instead of answering my questions the workers ignored me and instead decided to gossip together by the register. I again asked politely where items were. They gave me little to no information. I found myself on a wild goose chase, aimlessly searching all around the store for specific items, not having any idea where they were. This next scenario, I was trying a top on and ended up needing a bigger size in the fitting room, I didn’t want to walk out in the clothes I was trying on so I politely asked the worker if she could find my top in a size up. She was very rude and snarky, and pretty much told me to go and find the item myself. I personally love the clothes at Windsor and their selection but after this most recent experience, I don’t know if I want to go back there anymore. I don’t like the vibe in there. Specifically from the ladies by the cash register, they were for sure the biggest part of my poor experience."