Dairy Queen Grill & Chill 117 East McKinley Avenue, Mishawaka, IN 46545

"I keep forgetting about the evening staff at this dump, and every couple of months, I decide to give the place another shot. They do not care about keeping that place open. They will simply stop taking orders at the drive-thru *hours* before closing if they feel like it. They shut the sign light off and just stop, letting people just sit there waiting. On this most recent visit, it was not even 8PM yet when they decided to stop answering the drive-thru. It's supposed to close at 10... When they do this, people with pickup orders are forced to walk inside to get their food. On a previous visit, they also locked the doors so I couldn't even go inside, and just hid. I had to call customer support and get a refund that time. This time, I stood in place under the Pickup Orders Here sign, waiting for someone to help me get my order for nearly fifteen minutes before the cashier was finally free to ask me what I needed. No less than five other employees just stepped around me (some multiple times), not saying a word. My order was right there behind the counter, getting cold that entire time. When I got home, I found my order was cold and wrong. Ordered large cheese curds with my chicken strips. Got regular order of fries instead. But they taped the bag shut so it was a pain to look in and check prior to leaving, so I didn't notice before getting home. And my drink was almost all ice. Right to the top of the cup. So, while I love DQ food, and this DQ is less than a mile away from my place, I don't think I'll be coming back. You should steer clear in the evening hours, for sure."

"I just want to give a shout out to the fan Captains by the name of Jacob and Ethan they are amazing staff members and they're always there to make you smile and they indeed are fan Captains!!"

"I recently visited Dairy Queen and unfortunately, my experience was not as pleasant as I had hoped. The lady at the drive-thru seemed to be in a hurry and wasn't very friendly, which was a bit disappointing. To make matters worse, the milkshakes we ordered were lacking in syrup and were not mixed properly. They didn't have the rich and flavorful taste that we were expecting. It was quite disappointing considering Dairy Queen is known for their delicious milkshakes. While the fries were hot and satisfactory, the burger and chicken tenders didn't meet our expectations. They tasted old and didn't have the fresh and flavorful taste that we were hoping for. Overall, I left Dairy Queen feeling disappointed and wishing that I had chosen to eat somewhere else. The lack of friendliness, poorly made milkshakes, and subpar food quality left me with a less than satisfactory experience. I hope that they can improve in these areas to provide a better dining experience for their customers in the future."

"This particular location gives me mixed feelings. While the food is almost always great, the prices are significantly higher than other Dairy Queen's in Mishawaka/South Bend and they also charge for a lot of various things that other locations do not. Also, since I was last there a few months ago, the management is completely unprofessional, and rude. The attitude on this one specific woman was just plain nasty to the point of when we are craving a blizzard, we will drive 15 minutes out of our way to go to the Dairy Queen either on Michigan St in South Bend or Lincolnway in Mishawaka for better prices and management that actually cares about it's customers!"

"The only reason I gave them 4 stars instead of 5 was cleanliness. The floors were kind of slippery, and I actually stepped in some hot fudge somehow. The restroom was in need of attention as well. The staff were very inviting and polite, and the food was delicious and cooked perfectly."