Western Michigan Pediatrics: Dr. Jennifer Van Zee 721 Kenmoor Avenue Southeast, Grand Rapids, MI 49546

"I've been taking my kids to Western Michigan Pediatrics for 12 years. No questions, best group of Pediatrician's in West Michigan."

"My son has an educational AND a medical ASD diagnosis. This clinic never asked for any additional information (the clinic I switched to was very quick to ask for his paperwork and offer further lab tests or referrals.) they also almost Never reacquainted themselves with his chart when walking into the room and were caught off guard most times we explained he was behind developmentally bc of his ASD. After 2 years we were over it and left."

"We have been patients here for almost two years. In hindsight There were red flags. We moved from another state and couldn’t get the pediatricians to actually read our child’s file despite her preexisting medical condition and when we requested continued care (genetic testing) we were told “we’ll decide if that’s necessary” with zero follow up. At some point we got a bill for $3 and forgot to pay it. Bill was sent to collections which doubled it plus $10 making it a $16 bill. Come a medical concern and the office refused to see my six year old until the bill was paid. I paid it immediately but it still took hours to even schedule an appointment. This was cruelty towards a child who needed medical attention but was forced to wait all day over $16. I’m disgusted by the experience and this office’s priorities. I will never take my kids back."

"We love the doctors and nurses here! We have been going here for about 11 years. Dr Lake, Dr Venema, and Dr Van Zee are who we normally see, and they are all awesome with the kids and with my list of questions. The nurses are super helpful and patient. I wish I liked my own Dr this much."

"Dr. Veenema has been our doctor for our 2 children for a few years and we have had amazing care. He remembers what is happening in our family and checks in with our lives, not just our health. We moved to Kalamazoo and are seriously considering staying with the practice even with the commute!"