Genesee Lung Associates

"Horrible. Doctor doesn't seem to care, and the staff aren't that friendly. To add insult to injury, they forgot to migrate an appointment over and didn't have much sympathy."

"Three family members were patients here, including myself, and they were great. Dr Fahim Khorfan is awesome. They are a specialist office which means that you might have to wait. Old people can't handle this concept. You have nothing else to do so relax. The important part is that you are getting top-notch care! I HIGHLY recommend this organization."

"HORRIBLE. Arrived at appointment probably 40 minutes early, because of an earlier nearby appt. Appt. was at 11 am. EVERYONE who came in the office after us, was called in before us. We finally left at noon, Horrible place. HORRIBLE."

"STOP DON'T USE THIS DOCTOR. His staff is horrible, rude, uncaring and unfeeling. Husband went to this Dr. referred by his primary physician because they found a large mass on his lung. Sent him for biopsy took a week for them to set it up. A few days after the biopsy I called his primary doctor to ask some questions regarding his blood work, at this time the primary Dr told me his biopsy results were back and gave us the diagnosis. I call this group of Drs and am told by the medical assistant that because the primary Dr gave us the results of the biopsy that we would have to follow up with the primary Dr. and not the lung specialist. They would not set up a follow up appointment for my husband to return to the lung Dr. By the way he has stage 4 lung cancer and given a timeline of 3-6 months to live. I know all of this sounds unbelievable but believe me it's all very true."

"I called to arrange an appointment as a new patient. The interaction with the appointment setter female at 8:06 am. I was informed I required a referral. I indicated that my insurance company did not require such. She stated the office required a referral. That is not a problem, I can obtain a referral from my primary physician. However, due to the appointment setters negative tone; ( like I don’t care, it’s Monday. I hate my job. ). I promptly informed her that due to her tone, I would not be procuring a referral for an appointment. A professional employee would have a comeback. Perhaps, I’m sorry if I sounded negative. Anything other than ok. Genesee Lung Associates if this is your front line of staff, I can only imagine the organization of the clinic. This was totally unprofessional."