Dr. Aurea C. Montoya Vinluan, MD 11800 Twelve Mile Road, Warren, MI 48093

"I wen to see a ICU patient room269 . In front of the door a nurse told us visors are not allowed for today which fine I understand it’s her duty to let us know but the rude language and attitude she showed was not professional. I myself work in a hospital but never see any employee talked with visitors like this."

"If you don't know how make Asian food PEPPER STEAK. PLEASE TAKE OFF YOUR MENU THURSDAY SPECIAL LUNCH. i don't want stay hospital 3days I will get same food because my allergies i have allergies with white onion not all onion, I can't have tomatoes and sauces, but I can eat with ketchup. I have allergies with whole milk, why I can't had egg??? It very funny. If I have another chance I am not come back. It's very horrible and terrible."

"Horrible. Horrible service, horrible waiting time, horrible staff. I waited in the ER waiting room for 3 hours before they finally saw me. The waiting room was crowded and more people came after me. When I was finally seen it took 30 minutes and they sent me on my way. I waited 3 hours for 30 minutes of service. Don’t go here if you have a real serious emergency. You might not make it."

"I went to the ER with acute pain in my side. The doctor after 7 hours and 1 urine test and no Xrays blew me off with Motrin and referral to an orthopedist. After a week of untreated pain the orthopedist saw in 1 minute it wasn't a joint problem, as I said in the ER. Now I am in horrible pain with no diagnosis and no treatment and nowhere to go but to another ER ordeal, on Christmas Eve."

"The absolute worst. Totally ashamed as I used to be the NAM for St John Moross. Friday afternoon and they have 1 tech doing X-ray, CT scan and all ER services. Absolutely unacceptable for staff and patients. My pediatric son came here to rule out possible fracture of foot and nose. Sat for 4 hours due to inappropriate staffing. We won’t be back and this goes against state guidelines for safe and effective patient care. St. John is still worried about saving a buck at the expense of employees I see."