Red Roof Inn Detroit - St Clair Shores 31800 Little Mack Avenue, Roseville, MI 48066

"Me and my kids have been here since Monday and plan on being here a little while. They've made a difficult situation a little better if I need something I go ask and they give. Julie and David at the front are very kind and accommodating. I wish I had a coffee maker lol but I have other things my little family needs and that's the best. I went to a different red roof inn right before coming here and was met with rude remarks ect so I came here and am better for it."

"We’ve stayed here before and are currently staying in one of the rooms. Everything has been great so far. I have zero complaints. Decent hotel for the price. Have had zero problems. Yes because of the area you get weird people walking around but nobody bothers you. The front desk is always nice no matter who’s working. If you are friendly and polite, they will be more than happy to help you."

"Checking was an adventure in its own. I wasn't necessarily mad at Amber who checked me in just the fact that the payment method wasn't working. I got back to my room at 1:30 in the morning after a Monday night football game in Detroit and I was locked out. So I went to the front desk and my information wasn't logged into the system correctly. The room had a funky smell despite the cleaning lady cleaning it right before I checked in. And the hard wood part of the floors were sticky. So did they really clean it? I've typically had good luck with Red Roof Inns that's why I chose to stay here. But this was probably my most disappointing experience with Red Roof Inn."

"First of all, my husband reserved the room online. We check in, he was charged an extra 50.00 service fee that wasn’t listed on the website. The first room they gave us was dirty. The bed wasn’t fixed (dirty sheets) and a condom wrapper on the floor. They ended up giving us another room, but it didn’t have the amenities that we were supposed to get. Any questions that was asked at the front desk, the employee really didn’t have any answers."

"I checked in on December 13 the young Amber was very unprofessional and rude. She rented me room someone stayed in. Her words were sorry and unfortunately. I got so tired of hearing that. She didn’t know her job that well. It was sad dealing with a customer agent that was clueless on what to do. I extended my stay house keeping services you must put in a 24 hour service request. That was disappointing. I haven’t had clean sheets since I checked in, no housekeeping service I had to buy a broom and cleaning products to clean my room. I have never had a problem staying here. The workers need more training. Working in customer service requires communication skills and some of these people don’t have them. However I will say this Kristen does her job she makes sure things are done the right way. She knows the guest she treats them with respect and she is friendly so I appreciate her doing a great job."