Trinity Health Medical Group, Obstetrics and Gynecology - Cherry 245 Cherry Street Southeast, Grand Rapids, MI 49503

"I've been going to Trinity Health for my whole life and their ob-gyn office since I was 19. Never had a problem with the healthcare I've received. However recently due to a policy change I need to find a new ob-gyn as they no longer give birth control for contraception, only for pelvic pain or bleeding. What kind of ob-gyn does not offer birth control for actual birth control?! Oh that's right, a Catholic one. They should be ashamed to even call themselves a doctor's office."

"Switched here from Spectrum and I felt like the nurses, doctors, and staff were less rushed and more personable. My l&d went great and my care was excellent. They really respected and honored my choices for how I delivered as well as my baby's vaccine & testing schedule."

"I wish I would have read the reviews from Yelp, Google, and my local moms Facebook groups before choosing my pre/post natal care from this practice. I should have stayed away, but picked this location due to its proximity to my workplace. I will say that this practice will keep you and your baby alive but that's pretty much the bare minimum. My prenatal appointments were usually 5 minutes long with just weight, BP, and baby's heartbeat before being sent on my way. Not once did anyone ask about my nutrition, exercise, stress, partner support, fears for labor/delivery, or any other aspects of my life to make me feel they were caring for the "whole person." Providers would write in my chart that we discussed things that we never discussed, providers were dismissive of my questions related to holistic approaches, providers would contradict each other from visit to visit, or one would tell you to follow-up with them about something but another provider would respond to the MyChart message and have no idea what was going on with you. None of the providers seemed to remember anything about me from visit to visit, even if I saw them multiple times throughout pregnancy. I even had to ask on multiple occasions if someone was actually ever reading my chart or had reviewed my previous medical records. I definitely felt like "just a number" here. Even after delivery at my follow-up appointments, no one asked how I was feeling about my delivery or how my baby was doing or any of a number of pretty usual questions to show you care about someone. I kept thinking it would get better so I let it go early on and then I felt it was too late to switch providers so I just stayed. I would definitely recommend doing your research before picking your medical team and I hope this practice will actually read some of their reviews and think about how they improve their patient care experience."

"Be warned that this office is absolutely the most unprofessional group of healthcare physicians in the Grand Rapids area. You and your baby deserve to have the best care possible and your voice will not be heard by the Doctors and nurses at this practice. I immediately switched to a private practice OB when I was asked some very medically irrelevant and distasteful questions about the intended future of my unborn child at this office. Be aware that there is more substantial care available to you and that you do have a choice in who you allow to care for you. Don’t settle for the mediocrity of this practice!"

"Nice location and with easy parking. I can't say much for the office people though. Looking at the reviews they could do better. The woman I seen going in there didn't look unhappy."