SpringHill Suites by Marriott Grand Rapids West

"the room was overall great. I stayed for 5 nights for work. Housekeeping was so nice!! breakfast was not appealing though, I was disappointed. No hot tub. I also had a hard time sleeping as my room was right next to the highway. friendly staff & comfortability were good. Thank you"

"Newer, clean, safe, and priced right. If traveling with an electric vehicle, know this, there are local townies that poach at the free Chargepoint charging station, just let the desk know and they will have them removed."

"Honestly, the room was better than I expected it to be and the staff was accommodating with my requests. They have really nice furniture from West Elm, and the bathrooms are quite spacious for a hotel room. Unfortunately, some of the other guests were loud and being on the first floor I could hear noise from both the hallway and the parking lot through out the night and early morning hours. The pool isn’t the biggest but it’s indoor and heated (and they actually keep the heater on) so it was a nice swim. The hotel was cleaner than more expensive properties i’ve been to so props for that. The only other issue I had is that the scent for the body care products is really niche (lavender & eucalyptus) and the conditioner in my room was empty. If you plan to come here, maybe ask for a higher floor. I’d definitely visit again if I’m back in the area I also saw another review complaining about the placement of the tv. It’s off center because it’s on a swivel mount that allows you to turn it towards the bed or towards the couch. I actually enjoyed that touch, as well as the desk that divides the room between living & sleeping areas and has a “door” that can slide open"

"We came up last minute to Grand Rapids with dogs looking for a hotel that would allow dogs. I called and spoke to Candace who was so helpful!! She was very kind, and her GM Sherry, was super helpful. We cannot thank them enough! They made our trip to GR a great one, and we will likely be back to get married up here next year! Customer service was beyond my expectations, staff was amazing, the hotel is clean and beautiful, breakfast was good! Price was very reasonable!!! And the location is 12 mins from GR, and close to a bunch of malls, restaurants etc! We went to and from Grand Rapids and back (for the dogs) with ease! Thank you to the amazing staff and accommodations! Can’t recommend enough. ❤️"