New York Life Insurance 27777 Franklin Road, Southfield, MI 48034
About the Business
New York Life Insurance, located at 27777 Franklin Road in Southfield, Michigan, is a finance and insurance agency dedicated to serving professional advisors and providing financial security through life insurance. The Greater Detroit General Office of New York Life believes in the power of teamwork and progress, supporting their diverse team of agents through various activities and volunteer missions. They prioritize community growth and development by working with local organizations and funding charities through the New York Life Foundation. By partnering with The Greater Detroit team, clients become part of a family dedicated to success and progress. New York Life is an Equal Opportunity Employer and is committed to providing a supportive and inclusive work environment.
Location & Phone number
27777 Franklin Rd #2220, Southfield, MI 48034, United States
Hours open
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The customer service representatives are always polite and helpful. The company itself is terrible. I had to spend at least 10 hours a week being the ‘middle man’ between this company and my hospital/physicians after having to go on short term disability from an MVA. Even when I downloaded all the paperwork they needed myself onto the online portal I had to call them multiple times a week to remind them the information they needed was there so they would do their job (process the paperwork they required). This company does no true work in terms of their clients/the patients’ disability process. If you are not willing or unable to do all the footwork for them (the equivalent of a part-time job) I suggest you work with one of the many other insurance companies, none of which could be any worse at customer service than NYL."
"This office gets a big zero from me. Horrible manager. He is intimidated by my height! He is short and fat. Not my problem. We do not talk about the issues interview or relative information. No. He tells people including the investigator and the corporate office that i lack communication skills. I have a masters degree in leadership. He does not. After a year i get a federal investigator to call me last week about this nonsense. He says he knows nothing he was told to investigate and come up with a decision. He did. Not interested! Nothing wrong with the insurance company. Rich people have this one. They claim Oprah has it. Nothing against the company its the Southfield office that's the problem."
"Had a great experience! Nina was so friendly and helpful while still being honest and direct. I feel a lot better knowing she’s looking after our family."
"This company is horrible don’t get sick and have them as disability they never pay you and if they do then they cancel the check with out you knowing and will take it from your bank!!! I work for advent health and I wish I never had surgery I have waited 6 weeks for a payment and no one in customer service will help!!!! Annemarie"
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