LifeStance Therapists & Psychiatrists Southfield 29201 Telegraph Road, Southfield, MI 48034

"My therapist helped me relax. Making an appointment was warm and attentive. They listened to my needs and placed me with someone who would be able to help me ."

"I reached out Lifestance help out a friend that was recovering from domestic violence. The friend had a few appointments with a therapist and then decided a therapist with a certain speciality should take over. It’s took a month for tha specialist to reach out. My friend went with no appointments. My friend then began with the specialist on one occasion the therapist forgot they had an appointment and showed up 30 minutes late. Cancelled another appointment 5 minutes prior to it beginning. My friend tried multiple times to set up two appointments a week and 3 times the therapist failed to follow up and schedule them after promising to do so. Now my friend has gone a month without treatment because the therapist hasn’t reached back out and is beginning to spiral. This is not professional mental health support."

"I absolutely adore and appreciate my therapist the knowledge the honesty the direct way of contact and asking questions really gets through to me and allows me to open up more about that situations I can truly tell the passion and a desire that they have for what they do it's not just a job it's a journey to help others heal on the right path"

"Genevieve Ezennia is very unprofessional and rude. I don’t think she even cares about people with mental illness seeing how she treated me all because I told her my medication symptoms and mentioned I may need to switch to a different one. She yelled at me over the phone and mentioned how the notes stated I told her I used to take this particular one, (this was a year and a half ago, I’ve had a baby and lost my last parent living) I said I couldn’t exactly remember; it was between that one and another one. I know people switch depression meds a lot until they find the right one so how she acted was a bit bizarre. For her to get so upset and tell me to call the office for a different psychiatrist was honestly startling. I will never forget this terrible experience. She also doesn’t know anything about the medications she prescribed me."

"If I could leave a negative star review I would. Accidentally missed my appt due to being under the impression it was tomorrow. So instead of listening to me and working with me to fix or reschedule. I was belittle and talked down to by Genevieve Ezennia on the phone and video chat. Mind you I’m also on Homecare for sepsis at this point so her unprofessional tongue lashing was also witnessed by my husband and my Homecare nurse. That np is obviously jaded and full of hate and should truly reconsider her career choice at this point if she is going to be as cruel as she was to a potential patient. I’m beyond discussed. Not to mention the repulsive lack of professional image given by the provider. I’m trying to meet with a psychiatrist professional. At this point I’d literally have more confidence and faith in a pile of dog feces to deal with my healthcare than then the provide listed."