1st Choice Urgent Care of Garden City 31450 Ford Road, Garden City, MI 48135

"I normally don’t get sick and when I do I want to know what’s going on. I went in and waited for 5 minutes for someone to come in and take my temperature and heart rate quickly and ask me what pharmacy I use. Then the doctor came in and I told him what was going on just for him to hand me a piece of paper of medicine I can take and prescribe me antibiotics. That was an awful experience and I will never be going back"

"This location is an absolute mess! I had been here twice both times was a few months apart. From my experience the facility itself is very poorly kept especially the Exam rooms and bathroom. They don’t look like they clean or wipe down the rooms at all in between in patient. Also the few medical assistant that triaged me were very unprofessional and rushed the entire time. One MA actually got my vitals and asked what was my chief complaint with the door wide open which is a violation of HIPAA considering there were other patients in the rooms next to me. I was severely uncomfortable! The only good experience I had is the providers on each occasion that I visited, They were very attentive and answer all of my questions. Now I only do virtual or just completely go to a whole different urgent care. I think that they need to retrain their medical assistants on how to properly get vitals and not violate patients HIPPA rights and also I genuinely feel like this facility needs to be updated or just severely deep cleaned, especially between each patient . The only thing I would give a five star rating to is the Providers."

"The staff at the urgent care center exceeded my expectations with their motivation and professionalism. Shawn, who is a skilled and experienced technician, gave me a shot in such a gentle and careful way that I did not feel any discomfort or pain at all. I have never had such a positive and pleasant experience in any other urgent care facility before."