Ascension St. John Children's Hospital

"This place never answers the phone. Keep trying to call and make an appt. For my 6 week old son but the phone just rings and rings... very dissapointed."

"I was surprised to see any low ratings! The front desk staff and doctors were all so nice and helpful for us who are first time parents."

"Horrible place to take your child. Rude office staff and doctors that will not take your child’s illness seriously. If you bring your sick child here they will treat you like an inconvenience. Every time I went in with my sick child I was told bring him back if things got worse and when things got worse I brought him back only to be told to go home and wait it out. I spent so much money on sick visit after sick visit because doctors do not want to actually help your child here they want to bill you repeatedly. As soon as we went to a different practice we were treated so much better and my child’s health concerns were addressed. Please find somewhere else to take your babies."

"The front desk staff is absolutely out of line, unorganized, and rude. The one woman was yelling at parents for no reason and was so confrontational. I just can’t wrap my head around how I just watched that woman operate. I am embarrassed for Ascension and will never ever bring my child here ever again."

"My son has been going here for a year now…he’s 14 months and let’s just say I have a year full of complaints. From the staff switching my sons insurance on their own… to me having bills rack up… to the drs and staff treating me like a kid instead of a respectable mother because i have a baby face…to unnecessarily scheduling and canceling appts! This week was the icing on the cake for me…they made an appt i told them my son didn’t need all for them to cancel once his dad walked in the office and they also canceled my daughters appt for who knows what…that’s just my sign to stop going here out of convenience. 1/10…WOULD NOT RECOMMEND!"