Sloppy Chops Restaurant 13226 West McNichols Road, Detroit, MI 48235

"Sloppy chops is located on 6 mile in Detroit. I went here on Saturday night at 7pm. They accept reservations and it’s an automatic 18% gratuity on each check. They have a bar area with TVs. The service was horrible. We ordered sloppy chops (they were cold and expensive), smothered potatoes (tasty) and surf and turf Alfredo pasta (cold and mediocre). Sides are À la carte. We waited a total of 45 min to be seated (30 min past our rsvp time). A party of 15 walked out after waiting 2 hours for food and other drinks that was ordered. I seen the frustration on their face when we walked in. Another party of 13 walked out because they had been waiting an hour to be seated. They also had reservations and their table was already set up. Others walked out because they had been waiting to order and never got their drinks. We were still being hopeful. When we finally got seated. We ordered our food and drinks right away. Another couple that came in 30 min after us ordered their food and drinks after us. They got their food and drinks before us. After our waitress gave them ALL their food. She quickly went past us without stopping and said “Your food should be out soon”. We waited 30 min to get 1 drink. This was after I asked a different wait staff about my drink. Because our waitress was no where to be found. The other wait staff went and got my drink and it was wrong. We waited an hour to get our food. We were very close to walking out as well. Our food was cold when we got it. The waitress was not apologetic at all and basically ignored us. Although it was not her fault it was not enough wait staff. I thought she could hv been more apologetic and displayed a better attitude. I assume she was stressed and didn’t care because she was automatically getting her undeserved tip. It was people picking up orders and they were wrong. Those people also waited a long time. A few people told them about the dirty bathroom. No one went and cleaned it. I think some of the staff that I seen doing nothing could have helped with drinks, bring out food, take orders etc. Not just manage and sit more people. A lot of people were turned away because of the wait time. I really hate giving bad reviews and hope they get it together. My experience was very unpleasant. It was not worth spending over 2 hours in a cold restaurant and almost $200 later. They are open Mon-Wed 11am-10pm, Thurs. 11am-2am and Fri.-Sun. 11am-12am"

"My reservation was for 7, its 9:51 and i still haven't even received my food. Worst valentines day, and it was my first time here. 1-10 wouldn't recommend, the server was nice. The restaurant was mid in all honesty, the musics so loud you have to yell to have a conversation and she told me it would be a 30 minute wait for food, that turned into 3 hours. Yes they still charge you grituity and for the price of my bill i expected far better service. definitely wont be back."

"Very nice and clean inside and out of restaurant. Waitress (door)was inpatient and kinda rude. Waitress at the table was nice, but didn’t explain the menu to clear to us. (Still okay) however food was good but took soooo long to receive. Restaurant was empty and no live entertainment so we was confused on the wait. Was surprised by the bill and added “gratuity” charge included into the bill. Something should be informed prior to ordering. We still left and $25 tip on top on the extra “gratuity” charge."