Mary Free Bed Rehabilitation Hospital 235 Wealthy Street Southeast, Grand Rapids, MI 49503

"Relative had a stroke/heart attack at their facility. Stay NEVER said one word about it. Asked why she was non verbal ,"umm not sure". NO fruit on there menu. Poor bedside manner of caseworker. She's very snide and snotty. This place has gone down hill so much. No recommendations to give."

"After being sent here from Helen Devos on Jan 19th via Ambulance, told it could be 18 days likely at least 2 weeks we were pushed out the door today, they wanted to yesterday, Jan 27th. Mind you he didn't even get any therapy from Friday 19th thru weekend either. After seeing him 1 day Jan 22nd Tuesday morning 23rd they said he should be good to go home on 27th at 10am. When I pushed back they all the sudden changed things to Jan 31st 10am said they discussed with PT, OT nurses and Drs and had more goals to meet. Then come Friday 26th they changed it back to the 27th. Come to find out like most medical situations they changed his level of care based upon insurance versus having care be focus. Also, insurance even approved 8 days of coverage but due to mismanagement on their side he wasn't there for 2 days of coverage, Jan 17th or 18th, and then nothing was done for the weekend. So from 18 days to 5 days of therapy, insurance falsely billed for 8. We are left broken and have to pick up their pieces. Dr. Henry forced us out today based upon my son being able to walk at all, no label on condition or function, and being able to get up stairs with using arms and railing. We are devastated at the bait and switch of Mary Free Bed "and breakfast". Cheated out of full care should have received, insurance paid for as well. I would shop around options especially if it's pediatric unit. They don't staff weekends they admitted and Dr. Henry as well as several nurses confirmed and also frustrated by. Updated video 2/7/24 see video of my son in green shirt. Weeks after being pushed out early after just 1 and a half days at school... Yeah he was ready for full time school and no outpatient rehab recommendations seriously pisses me off the neglect especially for a pediatric facility. Purely $ motivation only here. We had to waste the time and money at Dr PCP today she said he definitely should have had more PT and recommended outpatient now. Mary Free Bed should be ashamed"

"I was your Hospital back December 2019 for 3 Strokes , due having Moya Moya diseace,I had great Doctors and Nurses were so caring and my Physical Therepist Tim W also my Speech Therepist you all do so good too let come back home thank you so much for everything"

"My husband Billy had the opportunity two times this year, to recover at Mary Free Bed in Grand Rapids. First time was for recovery due to a major back fusion surgery. The second time was due to a head-on collision just 3 months after graduation from MFB. Both times Bill worked with many different physical and occupational therapists, as well as a team of doctors, nurses, medical techs, meal aids and even housekeeping. Everyone was very helpful, pleasant and expressed great care in his recovery. We are very pleased that we were able to work with these professionals. Their care helped speed up his recovery, and made the very difficult situation more tolerable. Thank you to all of the team at Mary Free Bed. Keep up the good work. Bill and Jo Alex"

"Cannot thank this staff enough. Mindy our cena was incredible. She got to know my dad more than anyone on that floor. She was patient and stern when he needed to be pushed and always kind. Stacy and Tamika were great nurses administering pills even when my dad had a hard time understanding and was a bit stubborn. The ot and pt were fabulous, Daniel and Rachel were so incredibly helpful the whole time he was there. He loved all of these people so much. Shout out to our kind PA Katie who was very on top of checking in and making sure my dads pain was manageable. They were all such great listeners and care takers."