Chipotle Mexican Grill

"This was my very first time at any Chipotle ever. I walked in and the tables were a mess. Food and garbage left on them. There was a line and when it was finally my turn, nobody explains how things work, so I hastily chose the "bowl" option and from there had a teen kid very bored and impatient, looking at me and I guess waiting for me to start choosing my food items. Like I said first time ever didn't know what I was doing. I was also disappointed in the fact that there weren't that many options to choose from food wise, there were barely any ingredients and the food table where they make your food was just a mess, no attempt at keeping the food stocked or cleaned up. I didn't get greeted or told to have a nice day, nothing. And good God the prices of this place is stupid expensive! A burrito and a bowl and 1 drink for $36 and change! The ONLY POSITIVE was the portions of these food items! But that only positive will never again make me ever ever visit this or ANY Chipotle again! And to be honest my bowl tasted EXACTLY like a Power Bowl from Taco bell for WAY CHEAPER! NOT worth the money or the experience! Clean up the place, hire people good with the public and personable, and lower the price!!! DO YOU PEOPLE EVEN READ YOUR REVIEWS?? THERE ARE SOO MANY AWFUL REVIEWS FOR THIS LOCATION! DO SOMETHING! NEW MANAGEMENT! NEW WORKERS! TRAIN EACH PROPERLY! FOOD VIOLATIONS LEFT AND RIGHT! THIS IS AN OUTRAGE!"

"On everything I love DO NOT come to this location. I’ve had more than 1 bad experience here. Did an online pick up the bowls were half full and not accurate with what I requested. I went back in, i spoke to the manager and he had someone remake my bowl, while it was being remade if i was not looking my order would have been messed up AGAIN. Mind you, my order is printed on the lid. They said they couldn’t provide vinaigrette, the guac was almost brown with no flavor no onions, cliantro. It was just BAD. This was almost 100$ order."

"How on a Friday afternoon do you have one person building orders with basically no ingredients in stock?"

"I waited in line only to find out that there was only pork. Which sucks because I'm on a diet that doesn't allow it. I asked if since I waited in line, and the meat wouldn't be ready for a long time, if they would consider giving me a discount on vegetarian burrito instead. I was super hungry and pot committed at this point. The manager said no and wouldn't make eye contact with me. Felt like a pretty bad decision... Needs training..."

"I placed an online order and arrived for pickup after 20 minutes but my food wasn't ready. It took an extra 25 minutes for my order to be prepared and there were other customers who had also ordered online and experienced a similar wait. It was a bit confusing as walk-in customers seemed to receive their orders more quickly. The portion size of my meal was smaller than expected and I didn't find it as tasty as previous visits."