Red Robin Gourmet Burgers and Brews 43250 Crescent Boulevard, Novi, MI 48375

"Came here on a Saturday night. Everything was pretty good. Had a burger that was supposed to be no pink be almost completely pink, but it was remade relatively quickly. Overall we'd come back. Server was super nice."

"30-40 minute wait for a both for 4…. Meanwhile, waitstaff hanging at hostess stand coking and joking. Ridiculous Update… after standing in the lobby for over 30 minutes waiting , I approached the hostess stand and was notified they had tried to notify me and they skipped over my party of 4. My phone never went off and I never left the lobby. They then showed us to a table in the middle of the restaurant when I specifically asked for booth, which there was a clean booth right next to the table and was notified that was for another customer. Worst experience ever."

"Wonderful experience from the short wait time, waiter greeting us, order taken, to the food being served. Everyone’s order was correct as ordered. My food was incredible! I had the Bacon fondue turkey burger with fries well done. Everything was PERFECT! I’d definitely go back to this location."

"Waitress was friendly and professional. We ordered an appetizer & soup, however it came with our food. She was slow to refill our beverages. Also did not receive the bottomless fries. She stated that doesn't like to overfeed her customers. But obviously you could see that I didn't have any fries she didn't ask if we wanted a refill either. She gave us a missed information with regards to the garlic and parmesan fries. We specifically asked if it was fresh garlic on the fries and she said yes, not the case. We spoke with the manager and he did give us refund on our bill."

"Mar, 2023 while this visit wasn’t the same good experience as our last visit, I am not going to adjust stars down because I am hopeful it was just an off day for service and food. I had not used the restroom last visit but this time did and it is in desperate need of TLC and a deep cleaning. Dec, 2022 Stopped for a quick lunch. Burgers were yummy and service good."