Taco Bell 21090 Haggerty Road, Novi, MI 48375

"I would give it zero if I could. The guy on the drive-through was definitely high, and it showed. Good luck even getting your food, let alone the taste."

"No one consistently let's me down more than this Taco Bell. When I work late and don't get dinner I'll swing through and attempt to get a couple tacos. Only problem is the staff walks out whenever they feel like it. Tonight I was told Door Dash only so I drove next door ordered through door dash and came back. When I came back through the line ordering through the intercom magically worked again. My food was cold because I waited for my time to pick up on Door Dash assuming they were short staffed. I pulled up to the window and they were leaning over the counters playing on their phones. I understand Taco Bell probably isn't an exciting job but if you don't want to do it don't work there!"

"If I could put no stars I would. What a complete waste of time. Nothing but a bunch of thugs working here. We pulled up to the drive through with an online order and they had a sign taped to the speaker that said closed until 8pm. It was 8:40pm. We finally got a response on the speaker and she said they were closed. We literally seen them handing food to their friends in the car in front of us. Stay away from the location. Nobody cares here and you could end up getting sick from the food I would imagine. They should close this location and build a Culver’s or something."

"Cashier Pamela D charged me for my order at the drive thru, then closed the window and had a nearly 5 minute conversation with coworkers. Meanwhile my food was on the counter in view of the window. There was zero reason for the extended wait. Meanwhile, the line had already been going extremely slow. At least 5 minutes just to get to the speaker. Was given no apology. Disgusting customer service. Order: e35ae2"

"Employees seemed to abandon their shift. The drive through didn't move an inch for 30 minutes except for people getting fed up and driving off. Tried inside after pulling out of line and not a worker in site. Fortunately I was able to cancel my online order. This location seems to have serious staffing issues - I'd recommend you avoid it."