Taco Bell

"I sat around for two hours due to an event I had going on. Everything was clean for the most part. The place where I sat had some crumbs around. Overall, there was nothing to complain about. The bathroom was cleaned and maintained too."

"This place used to get you through pretty quickly. Over the past year, it has grown slower and slower to get the line moving. Cars are always parked illegally out on the main road with their blinkers on trying to get in, as well as people trying to get in on the turn lane. They don't seem to do a single thing to speed up their process. I called to ask if there was a line out to the road like there was the last few nights. I let them know I had a job to get back to, and they said they didn't see anyone. As soon as I got there, all I was able to do was turn into the parking lot before waiting 40 mins. So instead of them telling me that they were short staffed and busy, they told me they couldn't see anybody and to come on up? I called back, and the girl that was working tonight (Thursday, December 8th, around 11:30 p.m.) then let me know that they were short staffed after the fact? Not only that, I couldn't even leave if I wanted to because of how tight the turn is to get around everyone. So what was supposed to be a 15-20 minute wait turned into 40-45 minutes and me out money on my check. THEN I get to the window, and behold, 2 big shelves holding all of the orders of the people ordering online that are coming to pick up their food. So the place is NOT short staffed like they claimed. They just take care of everyone's online orders first before taking care of the people waiting in line at the actual restaurant. Complete bull. An accident will happen out on Washtenaw sooner or later if it hasn't already, by the way. GYST, Taco Bell. Shouldn't be that hard to use common sense and cut off the online orders that are creating all of this chaos. Won't be coming back for a while."

"Even when the drive thru lines are long, they go rather quickly. My order is NEVER messed up, and everything always tastes great. My only complaint is that the workers should be more aware of their surroundings, and not complain when having to dump a drink that they accidently put ice into, saying they hate when people make modifications to their food, in front of the person who ordered that modified drink and makes a few modifications to their food due to food restrictions"