Burger King 2035 Michigan 139, Benton Harbor, MI 49022

"Awful customer service They are unmotivated to work and are slow. It's best to locate a different restaurant."

"Great service and friendly staff. Enjoyed the meal during lunch. Cheesy tots I hope they keep :)"

"As with most fast food places the quality of the food is hit or miss. My biggest issue with this particular location is you never know when inside will be locked or unlocked. I nearly always preorder my food because I would like to avoid wait and also there are deals online not always available in store out top of easier to use any rewards in app rather than in store. I always choose to pick up inside because drove thrusting often take longer than going in. Half the time though doors are locked and I am forced to get in drive thru to pick up my preordered food. Mind of defeats purpose of preordering if your stuck waiting and waiting in drive thru. This really wouldn't be an issue if once i announce at speaker I'm a preorder, they would bring my stuff out to me so i can be on my way but no i have to wait the normal drove thru process while my, again, PREORDERED food gets colder on a counter. Please if you are so understaffed or overwhelmed you can keep doors open for people who preorder then either turn off online orders for the time (which from my time as a gig driver I remember places can typically do) or have someone run orders out to those stuck waiting in line. I mean you guys (fast food workers) regularly do this when you have to pull a car up past the pickup window to wait, so why cant same be done for preorders when person arrives."

"Bro there no way no one is working. I sat there in my car for 15 minutes saying HELLLLO. No one answered, someone please step up and manage and please STAND ON BUSINESS. Tired of going here and no one is working while on the website it says you guys open till 12. Goofy workers smh."