Pet Supplies Plus Ypsilanti

"Very nice self serve dog wash, not always stocked with towels but they have 2 different sized baths to match your dog. Good variety of soap and powerful blow dryer"

"I took my dog there for the groomer appointment last October. It was my first time and they did a great job (Haircut, de shed, bath, nail trims etc). Few months later, I decided to come back with new appointment for his birthday. I asked the same grooming staffs since they know my dog and I wanted them to do that again like they did with my dog before. Im told it will take 2-3 hours but It took me wait for more than 4 hours. I texted them and they told they were very busy with many dogs and I had no doubt until they texted he was ready to pick up. I was so thrilled to see the result but when I arrived and I saw my dog - he wasn’t done. I was really confused. I had to wait for 20 minutes. He didn’t get his haircut done appropriately and they didn’t do de shed when I requested because I petted and saw some hairs on my hand. They insisted they were so super busy but I only saw my dog and one dog. They cost me $117 instead of $48. I was so disappointed. It was so ridiculous and they lost me as repeat customer. I decided to not give them a tip since I am not satisfied with my dog’s result. I didn’t need to ask for a refund or anything. They ruined my dog’s hair for his birthday. I’m not recommending them. They need to improve their honest with time management."

"Terrible grooming service. I dropped my dog off at 9:30 am. My 2nd dog was dropped off at 10:30 am. 2 small dogs. They called me after 12 pm (2 hours later) and told me my 2nd dog threw up 3 times and I had to come get them both. My 9:30 dog wasn't even groomed yet. I asked why she wasn't groomed and she said she was the only one in the store. Then I was charged $91 for 2 baths for my dogs even though they couldn't groom them. When I went up to pay, a customer was waiting and said he has been standing at the register for 10 minutes with no one ringing him up. Finally the manger showed up carrying a lizard. She told me if I wanted to wait after she rang up all the other customers she could get more information. NO THANKS, do not go there. I can't believe the charge for my dog getting baths."

"Always like shopping at the Ypsi PSP. Clean, organized, well stocked. They have great cat toys and a fabulous rotation of holiday/seasonal fun stuff. Oh-- and the most critical of all supplies: kitty litter. They always offer to take it to the car for me."