Walgreens,

2170 Washtenaw Avenue, Ypsilanti, MI 48197

"Horrible pharmacy! Whether they are understaffed or just poorly managed, avoid this place! Tried for 45 mins to call and ask a simple question and nobody answered...ever. Drove to location expecting a huge line of people to keep staff busy, but no. Not one person in line. Took at least 3-4 mins for anyone to even acknowledge me. After all that, they didn't even have my medication in stock! Horrible horrible place. Poorly managed for sure."

"By far, this Pharmacy is consistently THE WORST one I’ve ever been to. Every time I go in after receiving my “prescriptions are ready call” It is NEVER ready. So I get to sit in my car for 40 minutes untiL it is ACTUALLY ready, just for me to sit in line again for another half hour. I have received medication mixed in with mine that is also not mine on multiple occasions and the workers there are unprofessional."

"Unbelievably unprofessional pharmacy. After waiting for 40 minutes I was told it would take another 40 minutes to fill my medications, which were supposed to be ready earlier that day. The older male pharmacist was incredibly rude to me when I expressed my disappointment. This isn't McDonald's, if you're handling people's medicine you should be holding yourself more accountable and acting professionally."

"It's almost impossible to get someone from the pharmacy on the phone. To make matters worse, the hold process seems like it was designed to drive the caller insane. Every 17 seconds the music is interrupted with "we're sorry to keep you waiting, but all of our staff is assisting other customers. We will be with you shortly." I waited for 23 minutes (!!!!!) and had the pleasure of hearing this phrase 81 times. It would have been more, but I literally could not take it anymore and had to hang up. This is common, by the way. And given how I haven't been able to get my medication in weeks, I'll have plenty of opportunities to beat my high score, maybe I'll hear it 100 times next call."