Vitale's of Lake Bella Vista

"First time ever having been here, I ordered a wet burrito, very displeased to find all the cheese is burnt. I asked for extra lettuce so apparently that's what I got is a burrito full of lettuce and light meat??? I would like to see cheese on my burrito... And not a single napkin or silverware, :( I drove 35mins in the snow to try their food, very disappointing, I will try again, but with very specific cheese directions!"

"We are usually vitales loyalists but the past two times the pizza has not been the same borderline horrible. Over cooked, cheese is difficult, burnt cheese bread something is just off. The only consistency is their great delivery driver who always texts us because he knows we have dogs and a baby."

"The food is decent when made correctly. The pizza sauce is pretty good. The service has been rude, and disregarding to comments or concerns. I’ve asked numerous times for extra butter and parm on my cheese bread, was charged for it, and then got nothing. One time they put them in separate containers and told me I had to put on myself. Last night, toppings weren’t distributed evenly, and the pizza and cheese bread weren’t even cut. I’ve reached the point, that if they don’t care to do things correctly, then I don’t care to give them my business anymore."

"Great pizza sauce- best I've had in a long time! Staff isn't always the friendliest and the atmosphere can be kinda mediocre when you enter but the food is amazing."

"Pizza was way over cooked, almost no pizza sauce on pizza. Very dry and felt like cardboard. Literally can snap the crust. Even shoved pizza in box on one side because it was slightly to big for the box. Was folded up. Bread stick no garlic has stated. Is this normal or did we get them on a bad day."