Pizza Hut 3401 Plainfield Avenue Northeast, Grand Rapids, MI 49525

"Terrible service every time. They never put sauce on the pizza even after ordering extra sauce. The staff isn't trained, so don't ever make the mistake of going through the window for pick up. We end up waiting 15 minutes after pickup time EVEN THOUGH OUR FOOD IS ALREADY READY AND IS SITTING AROUND WAITING. And if you ask for someone to help you with a correction, they literally do nothing about it. I'm honestly surprised this pizza hut location is still open..."

"I ordered a pepperoni New Yorker , received a cheese. Talk to the manager he claimed I ordered cheese only and told me to check my order and hung up on me. I checked my order and sure enough I ordered pepperoni the big New Yorker. I will never recommend this place to anybody. We have ordered some twice a week from them and the manager was extremely unhelpful and rude."

"Grew up on Pizza Hut. Sad they can't make simple pizza anymore. Everytime we order here there are barely any toppings put on the pizza. We ordered a 3 tipping pizza and many slices have one or two toppings at most. It's a pinch of each topping sprinkled around. We've experienced this everytime at this location."

"I worked at this Pizza Hut for nearly 3 years, and it was a blast every second. Definitely had some great memories of this place.The stuff you’d be doing there is quite liberating. If you’re looking for a job I recommend this place."

"3.4/5 Stars Ordering the pizza and the staff was outstanding! Even when it came to picking the pizza up the customer service was top notch. The down side was the pizza was and looked like it was "old" in a sense. The taste wasn't very good also. Almost no sauce on it and I'm not sure if the mushrooms and maybe the dough was old? Also, I know this is out of their control but you only get 1 sauce cup when you order garlic bread and that's 4 huge pieces of garlic bread?!? That's insane . We had to pay another 4$ for 4 more sauce cups so we would have enough for that much bread."