Walgreens

"Had the worst customer service call trying to resolve an issue with placing an online order for pick-up. The lady was unable to help with what I needed, which isn't her fault. But she was extremely rude and made no apologies for not being able to assist."

"Walgreens in Ludington isn't like anywhere else. They screw up your order, deny they did it, give you partial orders, then never fill the remainder, the techs are rude and narcissistic, pharmacists are snarky. They have no sense of treating the customer with ANY respect. They even call your Dr and get a different script without letting you know. This latest time, amazingly, my records disappeared off the computer when I asked specifically about a certain date...yet "Wayne" could see other things more recently, then told me he didn't know what I wanted, and put me on hold. If you want your prescriptions without a headache, don't go to the Ludington, MI Walgreens."

"I don’t know who the lady Pharmacist is that works there. But she is absolutely rude. I asked when my meds would be ready and she responded “yeah..idk when they are ready” in a rude tone. I’ve been days without my meds because they mess it up everytime"

"There seems to be enough staff in the pharmacy, it is such a busy store, it seems like they can't keep. I agree that it will, on the average, take one to five hours for your RXs. They don't answer the phone but I don't understand why? I was in recently counted 8 employees just in the pharmacy. And it still took an hour while I was standing there. Why?? What is the answer? My suggestion would be to assign one person for the phone, one person to help answer questions, NO Other Purchases except RXs at the registers. Talk to the certain person about their attitude and remind them they are there to HELP PEOPLE and not to prove THAT THEY ARE RIGHT. You have to go out of your way to help customers, that's the right thing to do. Not just your own opinions but be positive and HELP DON'T ARGUE..."

"A million thank yous to the staff for helping my 5yr old daughter ❤ send the most perfect birthday gift to her grandmother. Meranda, Rosie and John were very helpful and had a go to attitude! We just relocated from TN and are happy to call this new location our neighborhood store!"