Kroger Pharmacy

"Wasted an hour of my time and ensured I won't have my prescription tomorrow. I had a prescription transferred to this location as it was out of stock at my local pharmacy. It was to be ready for pickup by 4 PM according to the automated system. I drove a half hour to pick up my prescription. A pharmacy technician informs me that my refill was canceled without notice, as their system marked the prescription not fillable until later and I was somehow marked as "no-contact." I'm furious."

"I know how busy it can be in this setting, and I am very patient. However, the pharmacist or tech who took my call was very rude and just “K’d” me the whole conversation. I don’t get how you can be so rude being in customer service."

"Gosh, I could not believe all the bad reviews. I've been using the Beavercreek Kroger Pharmacy for over 15 years. Yes, it does seem the lines are longer since COVID. And now they close for an hour for lunch Not sure if it's a hiring problem or not. But I love how I can order my refills by phone or on line. The pharmacy twqm has always been helpful."

"I have always been satisfied with the service at this location. Occasionally a medication needs to be ordered--this also happened at other pharmacies. Any waiting line moves quickly and you do not have to move from one line to another. Both the parking and drive through save time!"

"Terrible! Longest wait for any pharmacy in town. Unbelievably slow. UPDATE: IT’S NOW EVEN WORSE! Hard to believe it, especially given the huge number of negative reviews, but this pharmacy is now even worse than it used to be. One star doesn’t do it justice as this is too high. Zero stars would be more appropriate. We received a message from their new automated system telling us a prescription was ready to pickup. But once at the pharmacy we were told they hadn’t even got authorization from our doctor. I called my doctor’s office and they confirmed they HAD authorized the prescription. Tried again the next day, but the line was backed up to the entrance of the store. Same result again today. The attached photo shows the length of the line today. Waited 10 minutes to see the line hadn’t advanced at all and gave up (again). Save your time and go somewhere else for your prescriptions."