Home Appliance Co
About the Business
Home Appliance Co is a leading home goods store located at 406 Erie Street North in Massillon, Ohio. Our store offers a wide range of high-quality home appliances to meet all your household needs. From kitchen appliances to laundry machines, we have everything you need to make your home run smoothly and efficiently. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect appliances for your home. Visit Home Appliance Co today and discover why we are the go-to destination for all your home appliance needs.
Photos
Location & Phone number
406 Erie St N, Massillon, OH 44646, United States
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 4:00 PM
Sunday:
Closed
Reviews
"Matt Muhlbach. Was wonderful to work with walked through buying appliances, and the delivery was awsome did a super job, always get great quality and prices will be a long time customers, they done us good through the years, thanks so much"
"Was in need of a washer since mine died. Rudy was very helpful finding one that was in stock and in my budget. I have bought many of my appliances here over the years. Friendly service. They take away the old appliance and they service what you buy. Great dependable place ."
"Home Appliance Company, #1 in sales and service. YES, we believe so and we've been customers for approximately 30 years. We had a new washer delivered yesterday, but it would not start. MATT, your excellent service rep, came out today, diagnosed the problem, and got it fixed. MATT is technically knowledgeable about products, and we appreciate that he also does such a good job explaining things, and answers questions. All done patiently, taking the time to get it right. We are grateful for the exceptional service. Please let Matt know."
"Our Frigidaire dishwasher needed a new latch assembly with handle. Our handle broke and we have an older dishwasher that I was unable to locate the replacement latch assembly for online, from the manufacturer or even second hand like eBay. I called and spoke with Jason, describing my issue in detail which he took time to listen to. After a brief hold, he said he had the part and the price was way more than fair considering this part was discontinued and they could easily have charged me whatever they wanted. He held the part for me and when I picked it up he recognized me from the phone, got up from his desk and took the time to compare my original part with the replacement. We chatted about another issue my dishwasher was having and he offered some advice with that. He also gave me what I feel was honest feedback about dishwasher brands in general in the event I needed an entire new one. This is the type of store you walk in and feel welcomed and that your money and time are valued. I watched as the other staff were very personable with customers, something you don’t get at a big box store like Best Buy. From the phone call to the in store experience, I felt valued and appreciated. It’s been forever and a day since I’ve felt like that when shopping. Jason was a pleasure to deal with and I’ll consider this place for future parts and appliances without hesitation."
"My Speed Queen dryer wouldn’t start and Jason diagnosed it as no power from the 220V outlet. He recommended having an electrician check it and it was a failure of my backup generator dryer module. There was no charge even though I would have paid the reasonable $70 service call. Home Appliance is great to deal with and has fair prices. A few years ago I took my dishwasher top tray to them and they fixed it while I waited for the price of a few small parts. They have the best selection of appliances in stock, expert advice and golden rule service!"
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