Menards

"Have everything you need for pretty much any home remodeling or repair projects. Huge selection and decent prices. They have some of the best lumber of any of the chain stores. Their online only deals are pretty awesome."

"Traveled to the Massillon store to purchase a smoker that was the last one in stock, the unit was scratched, dinged and a couple of dents, I asked the dept manager if this was the last one left for sure and he said yes it was and there was no discounts for damaged merchandise! I asked if he could discount it 10% because of the damage and he said no it was the last one take it or leave it that someone else would buy it if I didn’t! I guess some guy on a power trip decides if they sell a smoker or not! Lowe’s it was for me, more professional people that were a lot more pleasant to deal with! Oh and the young lady at the customer service desk at Menards could care less about customer service she told me when I asked for the manager that he had no say on the departments only the department personal could help with anything!"

"Every time I go here the people are kind, I see workers jumping through fire to help almost any customer. When you walk in they assign an employee to help you shop while you are there, usually they offer you a drink and I always get the sparkling water. I ordered a tub last month and the employee helped me bring it to my house and install it, then they remodeled my baby’s nursery. I love coming here ever since they implemented this personal shopper movement."

"Purchased carpeting and padding, really good pricing for quality! The recommended installers they have are very fair with pricing as well and picked up the carpet for me and installed it less than 2 days after calling them, and cleaned up extremely well before leaving, will definitely be using Menards and their recommended installers for any future home projects."

"in this place they do not help you find what you are looking for. they only tell you there is not what you are looking for but they do not give you other alternatives how to search on the internet or in other stores you have to tell them so that they decide to do it. Well, same thing at the checkout Mrs. Kesey you ask her something and they call the manager or supervisor called Jen the lady says you don't have to go back to the station to place the order but she never announces over the loudspeaker they didn't make you wait half an hour to just say there is not and not even a sorry for the delay. Meanwhile, this Mrs. Kesey moved the things to the floor, some in the car and others on the floor, but on the other side, I don't want all the products together in the photo that I put below, you'll see, when we paid for everything we saw that one sheet was damaged and I told them that they change it for me, well it was their fault when they damaged it by dragging it but they went and brought another one only it was not the same and we asked them to change it they said it was the same but not the color was the same, they went for another one the same and no it worked my husband had to go look for it and in 2 seconds he came back and told them if it is the correct one and that my husband does not work in that place. what I mean is that they should have a better attitude towards the client, perhaps we will let the bad mood of a worker go by, but 4 people are sad that they do not like her work. Sorry if I write a lot. good luck to everyone"