Tiffany & Co. 7875 Montgomery Road, Cincinnati, OH 45236

"If you go ask for Dianne, she is amazing! Si vas pregunta por Dianne, es super linda!"

"I purchased jewelry from the website earlier this year, about six month in my pearl fell off. Customer service told me to go to the nearest location to get a repair. I paid $147 for a repair!! First off the sales rep tried to tell me that they send the jewelry to New York for repair and that they would use Tiffany special glue, lol. Glue is glue like I would buy into that. It took a month to get my jewelry back and then two of having my jewelry that same pearl fell off again!! Customer service told me to take it back again for a free repair. Why would I want a repair if it failed the first time? I can glue it myself. I want a new set of pearls. They can do that."

"What can I not say about the Client Advisor Kayla Blalock Brazile . She was very knowledgeable about all the products we inquired about and did it with a friendly personality and a smile that lit up the store (pretty hard to do with all the lights in there) I wanted to buy a diamond ring and I wanted to buy it from her because of the service I received! I’m a believer in the Tiffany & Co. Brand because of her. Information is key I must say. Thank you Kayla, I’ll see you again!"

"I had horrible customer service here where the employees didn’t look my way to help & once helped I was rushed. I was told that they no longer carried the item I wanted however, I had already spoke with a representative via phone & it was available. The salesman in cincy stated she worked there for a very long period of time and she was Shute that the item was discontinued. I ended up making my purchase in Atlanta & when I say it was a HUGE difference! Customer service in Atlanta was great & I was able to purchase my item that Cincinnati stated “was discontinued” . I will never come to this Tiffany I was disgusted with the customer service. If you don’t look the part you don’t get any customer service from Cincinnati Tiffany store!"

"UPDATE: this store has relocated to Kenwood Towne Centre. There is Tiffany and then there is, well Tiffany. Conveniently located across Fountain Square, the staff are professional with no pressure to buy. The jewelry is exquisite and they offer an array of unique gift items - any of which come in that wonderful Tiffany blue box and bag."