UPS Customer Center

"Allen at the counter was super helpful and very knowledgeable about his job."

"Literally a waste of time trying to contact, it always connects you to a Audimated AI bot that cant do anything. It wont actually listen to what you say, and you would be better off talking to the wall. It wont let you connect to an actual person that can actually help. At this point they might as well not even have a customer service number because its useless."

"We normally do not have an issue with the UPS delivery people but on 12-19-2023. The delivery ADDRESS WAS PLAINLY PRINTED ON OUR PACKAGES AND THEY WERE DELIVERED TO A TOTALLY DIFFERANT ADDRESS, MY QUESTION IS CAN THE DELIVERY PERSON ON THAT DAY READ, IF SO WHY DID THEY DELIVERY MY PACKAGES TO THE WRONG ADDRESS AND THE OWNER OF THAT HOUSE BROUGHT MY PACKAGES THE US AT THE CORRECT STREET ADDRESS."

"Delivery driver claims to have made an attempt to deliver my package but "missed me" saying a notice was left on the door. No notice. No knock. Nothing. I was home all day, specifically had that day off for my package to arrive while I'm there, and they tell me they missed me. If you're to lazy to deliver a package then I mise well just pick it up myself - but that'd be nice to do if they ever picked up the phone or if the website let me change my delivery. Still haven't received my package, still haven't gotten a phone call or received any type of email, text, or any notice on when and where to get my package. They're telling they will try again tomorrow BUT I WONT BE HOME."

"I just want the drivers to know how much we appreciate them. Over the winter they missed my five way and went into our yard some (I too miss my driveway when it un plowed) and went out of thebway to let us know."