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ROAD iD
814 Washington Street, Covington, Kentucky, United States
About the ROAD iD
ROAD iD is a store located at 814 Washington Street in Covington, Kentucky, United States. It specializes in personalized identification tags and accessories for athletes, outdoor enthusiasts, and anyone looking for added safety and peace of mind while on the go. From running to cycling to hiking, ROAD iD offers a range of products that allow you to carry important information with you at all times, ensuring that you can be easily identified and helped in case of an emergency. Visit ROAD iD today to find the perfect ID solution for your active lifestyle.
Photos of ROAD iD
814 Washington St, Covington, KY 41011, United States
Opening hours of ROAD iD
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of ROAD iD
"So, I ordered 4 different items (2 human items and 2 dog items). I received the order for the dogs, but not the human ones. I emailed the company to state that I hadn’t received the item. I was sending my mom to a program and wanted to make sure that in addition to her AirTag that she had RoadId bling. I only partially read the email about a refund. Anyway, a neighbor delivered the package to my mailbox after I received the email. I didn’t want to be a thief of product, so I was going to order the 2 human items again and ask for it not to be mailed. So when I called to have my card charged for items, it turns out that I was only refunded shipping. I’m a little disappointed that I was only refunded shipping and was the charge for the undelivered items remained. I felt like a fool for calling to be charged for the items. Even though I have ordered in the past and just made a new order that I was treated this way. Anyway, I did pay for that shipping today. I emptied my cart from the items that I was going to purchase. The product is a good one, but that issue of only refunding shipping when your package doesn’t arrive is the worst."
"I used to love this company, but in the last year their customer service has gone downhill fast. Responses are slow, rude, and the employees don't pretend to care...at least they used to be better at acting. Their sales are vague and clickbaity- pay close attention to their wording and don't expect that First Responder discount to work on anything but engraved items. You have to find that out the hard way."
"Thx road ID. I'm really happy with my medi-alert bracelet. The delivery from Kentucky to Belgium was surprisingly fast. Only 20 days. The material is smooth and the metal piece is really lightweight. Thx again."
"I had ordered a Road ID back in 2015, and then ordered different colored bands as well when I saw how awesome these were. I signed up for the digital tracking which was awesome so my husband could “watch over” me when I was out training for my half marathons. I ordered iDs for my husband and son eventually and when Dog ID came out, pups got them for their collars. Only wish rabies rages came this way to stop all the “jangle” sound!! lol Life gave a major hiccup in 2017 so my running was significantly slowed so I didn’t stay up with the new products from Road ID, my old stuff works fine for me. We lost our 13 year old dog about 2 years ago and this summer decided to get a puppy. Well my first thought was Dog ID!! They are amazing and I ordered her one for the collar we bought at Petsmart. While ordering I saw the new collar/ID that DogID offers and so I ordered a collar and leash combo. On my first order of just the DogID, right after I placed it and went back to main page I get a code offer for free shipping. I emailed my displeasure at the “after the fact” offer. The refunded my shipping! Then when I placed the collar/leash order, a week later I receive an email about a discount if you order a collar/leash bundle!! Again I emailed my displeasure I also mentioned that I forgot to use my 20% off coupon that was sent with my first order. Immediately they got back with me and refunded the coupon price which was more than the $10 off on the bundle! I was impressed before and still super impressed!!"
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