Ritchie Bros. Auctioneers 200 Ritchie Drive, South Vienna, OH 45369

"Bought 2 lifts here recently, both trucking companies had a lot of difficulty with this lot and both said staff were rude to them. The yard manager definitely has a condescending attitude over the phone. If the trucker doesn’t have a safety harness they can not drive a lift onto their trailer and Ritchie brothers charges $150 for them to drive a lift on your trailer, but even then they make it very difficult and time consuming to even pay them their ripoff fee."

"I’ve purchased items at the last two Columbus sales. Both times we had to wait in line over 3 hours to get our equipment loaded. They only had 2 wheel loaders running and men sitting around on side by sides doing nothing to speed up the process. You guys do great the day of the sale and are very efficient at selling. You know how to be efficient and have the resources to do much better after the sale to get the buyers loaded quickly and back to their job that makes them $, and not waiting in long lines. Update 10/23. That have made improvements to the pickup and load out process for the better."

"ABSOLUTELY DO NOT RECOMMEND! THIS PLACE IS A COMPLETE RIP-OFF AND NEEDS TO BE SHUT DOWN! I sold a truck through Garrett Garwood who works “ sells “ for the Ritchie Bros. I sent him my title and everything and he completely lied to me and told me my truck has been sold and they were sending me my check in the mail. Months later Ive never been paid for my truck and Garrett Garwood who I’ve worked with this whole process, completely ignores me and does not give me an answer nor update, and every time I call the place they are completely disrespectful and say they can’t do anything because another company sold it? So they took my title to my truck and got my truck towed to a different lot where it’s been sitting for months and they want me to pay $5,000 for my OWN TRUCK BACK because it has been sitting when I was under the impression my truck had been sold! ABSOLUTE SCAM!"

"PASS! We love Ritchie, and any other lot we have no trouble. These folks did everything they could to make the pickup process as painful as possible! Running our truck between the guard shack and the office, etc etc. We will think twice before we buy something at this location!"

"Good people. Fast loading with a good operator. Thanks again!"