Tom Schaefer Plumbing Cleveland, OH 44132

"Terrible experience. Tech came out and did not have a snake. Do u believe that. Told me to clean out a drain myself. Tech did use camera and charged so much money. Tried calling Tom numerous times, but he never returned calls."

"Take your business elsewhere! The service tech assured me they fixed the problem with my air conditioner, just to leave and charge me a boatload of money. Ten minutes after he left, the problem happened again and no one could get ahold of the tech. They dispatched the owner to have to come back to address the actual issue. Original tech was in a rush to get the job done. It was an dreadful experience. It was pulling teeth to get them to come to finish the job and charged me even more money! I don’t recommend this company. I should have listened to myself about using someone else. The owner had to come to actually fix the problem that clearly wasn’t fixed the first time. How embarrassing. Overcharged me as well. Awful experience"

"the rech was professional and did a great job un-clogglng the sink"

"These guys are the best! From the biggest job to the smallest they get it done! My mom has an 0lder home and they are there for her when she needs them at very reasonable prices."

"Very unprofessional, never gives a courtesy call-you wait and wait for service. Finally cancelled work to be done after a month of playing phone tag, this work was for a Church, let that sink in..."